Purpose: In the current education context, quality management has increasingly become a key element and more educational organizations are deciding to implement a Quality Management System. Because there are so few studies on the impact that implementation has on educational institutions, the main objective of this paper is to profile educational…

This study developed an approach to assess the quality of education in "Pondok Pesantren" in Indonesia. The study used a descriptive qualitative methodology. The research location is Ma'had Darullughah Wadda'awah, Pasuruan City, East Java, Indonesia. The study results revealed that: (1) The planning of the "Pondok…

Faced with intensified global education competition, universities and other Higher Education institutions are implementing Total Quality Management (TQM) to keep rivals at bay. Meanwhile, research interest in TQM in Higher Education is growing. This paper reviews the achievements and limitations of extant research on TQM in Higher Education, and…

Discusses a concept of quality in vocational education and training in the United Kingdom that emphasizes the role of the learner in the learning process. Total quality management is described, criteria for quality in vocational education and training are suggested, and implications for National Vocational Qualifications (NVQs) are discussed. (12…

The central idea in W. Edwards Deming's approach to quality management is the need to improve process. Outcome-based education's central defect is its failure to address process. Deming would reject OBE along with management-by-objectives. Education is not a product defined by specific output measures, but a process to develop the mind. (MLH)

This paper explores the question of how quality is defined within the context of higher education in the context of the recent movements of education reform, technology in education, and quality management of education. It concludes that, to maximize the potential and strengths of each of these movements, they should be combined as a unified…

Before jumping on another corporate bandwagon, educators should recall the primary difference between business and education. Workers produce consumer goods, whereas students should be concerned with constructing meaning. The marketplace model, even correctly applied, does not belong in the classroom. Total Quality Management is a content-free,…

This book, which was written by the Torino Group, a team of authors representing the views and experiences of users and providers of management development services in Europe, describes current management development practices across Europe and examines key issues in redesigning management development services. The following topics are discussed…