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Faridi, Mohammad Rishad; Al Kahtani, Nasser Saad; Alam, Teg; Malki, Said – International Education Studies, 2014
Catch 'em young for imparting hands-on rigorous academic training. This is what has been relentlessly pursued while dealing with the undergraduate students of business management who are to be thoroughly exposed to the whole gamut of quality work life. Whether they opt for corporate career or pursue masters or choose be an entrepreneur, their…
Descriptors: Business Administration Education, Undergraduate Students, Quality Control, Educational Quality
Jawaid, Arif – English Language Teaching, 2014
Benchmarking is a very common real-life function occurring every moment unnoticed. It has travelled from industry to education like other quality disciplines. Initially benchmarking was used in higher education. .Now it is diffusing into other areas including TESOL (Teaching English to Speakers of Other Languages), which has yet to devise a…
Descriptors: Foreign Countries, English (Second Language), Benchmarking, Educational Improvement
Bunda, Nicoleta Ramona; Baciu, Livia Loredana – Contemporary Issues in Education Research, 2009
Educational objectives, like educational quality, are contextual and evolving--they may exhibit both continuity and change. This paper capitalizes on the role of neo-institutionalism and on the contribution of Douglass North (one major representative of the neo-institutionalism trend) in identifying the institutional impact upon cognitive…
Descriptors: Foreign Countries, Educational Quality, Educational Objectives, Role
Houston, Don – Quality in Higher Education, 2007
Total Quality Management (TQM) is a poor fit with higher education and can only be made to fit by major reshaping either of TQM to a more appropriate methodology (and hence not TQM), or of higher education to an image of organisation that fits TQM. The paper revisits longstanding concerns about multiple aspects of TQM from a critical systems…
Descriptors: Higher Education, Total Quality Management, Quality Control, Educational Improvement
Retnowati, Endah, Ed.; Suprapto, Ed.; Jerusalem, Mohammad Adam, Ed.; Sugiyarto, Kristian, Ed.; Wagiran, Ed. – Routledge, Taylor & Francis Group, 2018
This proceedings volume of InCoTEPD 2018 covers many ideas for handling a wide variety of challenging issues in the field of education. The outstanding ideas dealing with these issues result in innovation of the system. There are many innovation strategies resulting from recent research that are discussed in this book. These strategies will become…
Descriptors: Educational Innovation, Knowledge Level, Skill Development, Vocational Education

Dillon, Linda; Brown, Malcolm – NASSP Bulletin, 1983
The Quality Circle--an approach to problem solving and quality control now used in industry--can be used as well in educational situations. (JW)
Descriptors: Educational Planning, Educational Quality, Elementary Secondary Education, Problem Solving

Walter, Pam – New Directions for Institutional Research, 1993
Experience at Rio Salado Community College (Arizona) has shown that an administrative issue should be examined first to determine whether application of the continuous improvement process is an appropriate use of resources. Areas truly in need of significant improvement should have priority. (MSE)
Descriptors: Case Studies, College Planning, Educational Quality, Institutional Research
Lankard, Bettina A. – 1992
Total Quality Management (TQM) establishes business and industry standards and techniques that ensure the quality of products leaving and reaching firms through continuous actions rather than one final inspection. Deming, Juran, and Crosby, who initiated the process, share a common theme of participatory management. Management participation and…
Descriptors: Decision Making, Educational Improvement, Educational Quality, Educational Strategies
Kowszun, J. – 1992
This paper provides an introduction to a particular systems-theoretical approach to problem-solving in the management of education usually referred to as soft-systems methodology (SSM), developed by Peter Checkland in the 1970s. SSM should provide a powerful tool for managers in education at any level who have a strategic role because it can be…
Descriptors: College Administration, Decision Making, Educational Planning, Educational Quality

Williams, JoAnn M. – New Directions for Institutional Research, 1993
The University of Kansas experience in applying Total Quality Management methods illustrates how use of flow charts can reduce substantially the time spent on a complex data-collection and reporting process. Although flow chart construction can be time-consuming, it is a systematic way to uncover sensible solutions with significant payoffs. (MSE)
Descriptors: Case Studies, Educational Quality, Flow Charts, Higher Education

Lozier, G. Gregory; Teeter, Deborah J. – New Directions for Institutional Research, 1993
Some organizations are having difficulty with the Total Quality Management (TQM) approach. Problems appear to come from reliance on prepackaged TQM programs, large-scale, diffuse implementation, mass training programs, measurement paralysis, overemphasis on tools, process selection, outmoded reward structures, and simplistic views of change and…
Descriptors: Administrative Organization, Business Administration, Case Studies, Change Strategies
Mathis, Laura, Ed.; Mizer, Kaye, Ed. – 1993
Papers on the theme of quality in human resource development include the following: "Missing Link to Quality: An Examination of the Use of Steven Covey's '7 Habits of Highly Effective People' in State Agencies" (Adair et al.); "Executive Women in Business in the United States" (Bierema); "Extent and Nature of Employee…
Descriptors: Adult Education, Career Development, Computer Assisted Instruction, Conference Proceedings
Eldred, Jan – 2002
This document presents practical advice to help managers of adult learning projects in communities across the United Kingdom manage their community projects for change. The following topics are discussed in sections 1-12: (1) the benefits of adult learning projects; (2) characteristics of adult learning projects and quality assurance mechanisms;…
Descriptors: Administrator Guides, Adult Learning, Adult Programs, Advisory Committees