This paper draws on two research activities to discuss the role of research at the Centre for Language Learning (CLL) at The University of the West Indies St. Augustine Campus in Trinidad and Tobago. Established in 1997, the CLL introduced languages for all into this Caribbean higher education (HE) context. The CLL also introduced an expanded…

On December 10, 2015, the Every Student Succeeds Act of 2015 (ESSA) was signed by President Barack Obama and became the United States' current national education law (United States Department of Education [U.S. DOE], n.d.). The ESSA was a long overdue reauthorization of the Elementary and Secondary Education Act of 1965 (ESEA). Unlike previous…

The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and…

The quality of e-learning can be defined in many different ways, reflecting different stakeholders and the complexity of the systems and processes used in higher education. These different conceptions of quality can be mutually contradictory and, while politically significant, may also be beyond the direct control or influence of institutional…

This paper reviews the experiences and learnings derived from the European Foundation for Management Development's programme accreditation teChnology-Enhanced Learning (EFMD CEL) programme accreditation. The EFMD CEL quality framework is briefly described, and an overview of the programmes that have pursued accreditation is presented.…

In this article, the characteristics of five test review models are described. The five models are the US review system at the Buros Center for Testing, the German Test Review System of the Committee on Tests, the Brazilian System for the Evaluation of Psychological Tests, the European EFPA Review Model, and the Dutch COTAN Evaluation System for…

The purpose of this article is to share information about the Costa Rican Marine Education Programme in relation to the quality criteria for Education for Sustainable Development (ESD) Schools. We found that the application of these criteria is feasible, not only to the organisation and management of schools that are looking to become ESD Schools,…

In order to help students make well-informed choices, reliable college ranking systems with comparable information about higher education institutions worldwide have been welcomed by many students. Because traditional college rankings had many methodological problems, a new type of user-based ranking, called "personalized college…

The article grounds the structure of the external evaluation of colleges at the level of the non-university higher education sector, and it reveals the problems met in this process as well as possibilities for their solution: the phenomenon of the external evaluation of colleges is discussed and its concept is presented; the external evaluation…

The paper describes the procedure model AKUE, which aims at the improvement and assurance of quality and cost efficiency in the context of the introduction of e-learning and the development of digital learning material. AKUE divides the whole planning and implementation process into four different phases: analysis, conception, implementation, and…

This manuscript provides insight into a new education doctorate program where action research is taught in core courses and used as signature pedagogy and capstone experience. To contextualize action research in this program, a brief introduction as to how it fits into its mission, goals, and needs is provided. Although this fit carries promises,…

Student success is at the heart of both institutional effectiveness and the community college mission, yet measuring such success at community colleges is problematic. This article highlights three efforts to grapple with this problem--a multistate work group of system- and state-level policymakers to create an improved set of student success…

For better or for worse, the assessment of research quality is one of the primary drivers of the behaviour of the academic community with all sorts of potential for distorting that behaviour. So, if you are going to assess research quality, how do you do it? This article explores some of the problems and possibilities, with particular reference to…

In the Information Communication Technology era teachers will have to wisely use the online environment in order to realize a new pedagogy. The penetration of the internet and collaborative online instruments to teaching and learning affect the quality of teaching. We have developed a digital indicator to evaluate the quality of the online tasks…

Action competence has been a key concept in educational circles in Denmark since the 1980s. This paper explores the relationship between the action competence approach and recent discourses of education for sustainable development (ESD), competence and quality criteria. First we argue that action competence is an educational ideal, referring to…