The study develops a method for monitoring and management of the quality of educational programs using software instruments. The method describes each of the monitoring implementation stages in detail specifying the input and output data, as well as the controls that affect the time and quality of the implementation of the corresponding stage.…

This study reports on an adaptation of the course experience questionnaire (CEQ) to the Arab learning context. An Arabic version of the CEQ was used to test the perceptions of a random sample of students at a public university in the UAE as regards their learning environment. The participants were 488 women students who study at nine different…

Business schools continuously improve their processes and program assessment activities, but fall short in achieving faculty's awareness of process steps and disseminating results to inform and trigger continuous improvement actions. The assessment process of the Craig School of Business at California State University, Fresno had worked well. It…

This handbook, first published in 2014, aims at helping policy makers and social partners understand some of the ways in which learning in the workplace can be encouraged and how its quality can be improved. It is also intended to help them understand some of the ways that such learning can be organised in a structured manner so that it benefits…

Distributed leadership has been explored internationally as a leadership model that will promote and advance excellence in learning and teaching in higher education. This paper presents an assessment of how effectively distributed leadership was enabled at five Australian institutions implementing a collaborative teaching quality development…

An honors curriculum with realistic graduation requirements should have a respectable graduation rate. This number, when low, can indicate significant problems in the program. But a high graduation rate does not necessarily indicate success. A quality honors program, especially one that remains attentive to students' ability to thrive, might have…

This study confirmed the reliability and validity of the Quality Indicators of Exemplary Transition Programs Needs Assessment-2 (QI-2). Quality transition program indicators were identified through a systematic synthesis of transition research, policies, and program evaluation measures. To verify reliability and validity of the QI-2, we…

The State of Wisconsin's YoungStar system was created by the Legislature and Governor in 2010 to "drive quality improvement in child care throughout the state." YoungStar uses a five-star system to rate child care providers based on several measures of quality, including staff education levels, learning environment, business methods, and…

Researchers are increasingly interested in the issue of school accountability. Despite this, program standards for afterschool programs are not as fully developed as in other fields. This study bridges that gap and presents the results from a study to identify benchmarks and indicators for high quality afterschool programs. This research employed…

As lifelong learning and workforce education grow increasingly more important in American life, the mission of community colleges is shifting more and more toward continuing education, certificate training, and workforce training. The lack of a standard set of indicators has led to a variety of approaches to the assessment of noncredit workforce…

Internationalisation has transformed into mainstream strategy in higher education and is increasingly seen as adding value to the life of universities through improving its quality. But how do we assess the quality of internationalisation? This article evaluates a pilot project that aimed to qualitatively assess the internationalisation of…

The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and…

Teacher residency programs are a relatively new method for building stronger teacher pipelines. Research assessing the impact of these programs is still limited, but some early reports suggest that residency programs hold promise for improving teacher effectiveness and retention rates (Barrett, Hovde, Hahn, & Rosqueta, 2011; Papay, West,…

Teacher training programs are increasingly being held under the microscope. Perhaps the most notable of recent calls to reform was the 2009 declaration by U.S. Education Secretary Arne Duncan that "by almost any standard, many if not most of the nation's 1,450 schools, colleges, and departments of education are doing a mediocre job of…

This review examines applications of quality management (QM) in language education. QM approaches have been adapted from methodologies developed in industrial and commercial settings, and these are briefly described. Key aspects of QM in language education are the definition of purpose, descriptions of principles and practice, including various…