COVID-19 led to an increase in online higher education courses. With this increase in demand, there needs to be online support to foster students' academic success. Online academic student support is often provided to students to assist them in developing the skills and knowledge to successfully complete their courses. However, it remains unclear…

This systematic review examined research on moderators in asynchronous online discussions (AODs) through a review of 52 sources published over the past four decades. Areas of interest included conceptual frameworks cited in research, publication trends, instructional contexts, research methods and characteristics, and descriptions of the role of…

Online learning has become a major endeavor in U.S. higher education. A 2016 national study of leadership for online learning explored a new leadership role that presidents and provosts at U.S. universities have established to coordinate and direct their efforts in this vital area. A significant portion of online education is offered by two-year…

This paper discusses the design-based research approach used by the Center for Innovation in Learning and Student Success (CILSS) at the University of Maryland, University College (UMUC). CILSS is a laboratory for conducting applied research that focuses on continuous improvements to the university's instruction of curriculum, learning models, and…

This paper addresses a relatively unexplored area in the field of learning analytics: how analytics are taken up and used as part of teaching and learning processes. Initial steps are taken towards developing design knowledge for this "middle space," with a focus on students as analytics users. First, a core set of challenges for…

Online education is rapidly becoming a significant method of course delivery in higher education. Consequently, instructors analyze student performance in an attempt to better scaffold student learning. Learning analytics can provide insight into online students' course behaviors. Archival data from 167 graduate level education students enrolled…