Outlines eight steps through which college reading, study skills, and writing centers can develop computerized concordance-index systems to facilitate and enhance their programs. Includes sample forms used at Washington State University; tells how the Washington State concordance-index has provided data related to accountability concerns and…

A computer-based system for handling transcripts describing social behavior, verbal and otherwise, is described in this paper. Among the features of note in the system are the provision for fairly flexible conventions for noting, in transcripts, several kinds of useful data including actor designations, sequencing indicators, and user-defined…