The organization and operations of an evaluation unit in a local governmental agency are presented. How local evaluation units manage (1) external relations (to obtain funding, to gain access to data sources, and encourage evaluation use) and (2) internal operations (including staffing, communication, data collection, and analysis) are described.…

Throwing the proverbial monkey wrench into the machinery "on paper" before a system begins functioning seems to be essential to program evaluation. This activity should be performed by the "resident skeptic" who is familiar with past resistance to change and who, being familiar with a program, is able to foresee theoretical and…