This chapter features Indiana University's Instructional Systems Technology (IST) department. It highlights current theory and research that form the basis of improving learning and performance in diverse contexts. The contributions of professors Boling, Bonk, Brush, Cho, Frick, Glazewski, Haynes, and Reigeluth underscore IST's past, present, and…

Design thinking is about using design to improve the human experience. It combines collaboration, systems thinking, and a balance of creative and analytical habits. It also fuels what the students want for themselves: making an impact on the real world in real time and having adults take their passions seriously. The process essentially comes down…