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Smallen, David L. – EDUCAUSE Review, 2005
Benchmarking information technology services has become a vital activity for colleges and universities. The COSTS Project (http://www.costsproject.org/) is an ongoing quantitative effort to benchmark the costs of providing IT services in higher education; the project helps institutions understand their IT budgets and staffing relative to peer…
Descriptors: Costs, Liberal Arts, Information Technology, Higher Education
Amoroso, Henry C., Jr.; And Others – 1993
How best to introduce computer mediated communication (CMC) technology to kindergarten through grade 12 educators was studied in Maine. Faculty from the University of Southern Maine (Portland) offered a 1-week institute in global computing as part of a 3-credit graduate education course. Participants had the entire semester to develop and…
Descriptors: Administrators, Anxiety, Computer Networks, Educational Technology