Whether one is on Wall Street, in Congress, or working in an IT shop on campus, negotiating a good deal is hard work. As higher education enters its purchasing season, "Campus Technology" talks to deal makers who have "been there and done that." This article presents their tips for getting the most value from vendors the next time one buys…

Since 2008, when iStanford stormed onto the college scene as the first campus mobile app, schools from Amarillo College (Texas) to Vanderbilt University (Tennessee) have rushed to create their own offerings. Some have elected to do the work in-house; others have licensed the software from a vendor. Still others hope to bottle the same magic that…

This is the first article in a six-part series on the elements of a collaborative classroom: furniture, social media, video/web conferencing tools, collaborative software, interactive devices, and mobile devices. With most universities facing tight budgets, convincing administrators to invest in expensive new classrooms is a challenge. Many higher…

Digital lecture capture and broadcast solutions have been around for only about 10 years, but are poised for healthy growth. Frost & Sullivan research analysts estimate that the market (which amounts to $25 million currently) will quadruple by 2013. It's still dominated by a few key players, however: Sonic Foundry holds a hefty 40 percent-plus…

The concept of "worldware" is now almost 20 years old. But how did it start, and what were some of its key characteristics? In this virtual roundtable, a panel of experts weighs in on the evolution of worldware and the future of Web 2.0 in higher education.

As colleges and universities rely more heavily on software as a service (SaaS), they're putting more critical data in the cloud. What are the security issues, and how are cloud providers responding? "Campus Technology" ("CT") went to three higher ed SaaS vendors--Google, IBM, and TopSchool--and asked them to share their thoughts about the state of…

Two-year institutions are increasingly jammed with students who lack academic readiness--a command of those basic skills that will help them find employment in the workplace or continue on to four-year institutions. That's where remedial--or developmental--classes come into the picture. Community colleges are investing heavily in remedial programs…

Not that many years back, portals were nothing more than splash pages from which users could click on links to navigate a school's web-based resources. Today, however, they are much more: single sign-on gateways that easily enable users to do everything from pay tuition and view transcripts, to purchase parking permits, and sell used books. Still,…

When it comes to remote collaboration in eLearning, it's all about where people are now vs. where people are going. A 1999 innovation model presented by R.S. Rosenbloom describes three stages of development for any new technology: (1) imitation; (2) incremental improvement; and (3) transformation. Mapping these stages onto the current state of…

As any instructor knows, the easy availability of internet content has greatly increased student opportunities for work that is less than original. Today, the term plagiarism can range in meaning from using an unattributed phrase or sentence (accidentally or intentionally) to submitting entire purchased works as one's own. The profusion of online…

A long time ago, revamping a school's telecommunications infrastructure was up there with scaling Mount Everest as one of the toughest challenges around. First up was the task of finding a new PBX. Then came the chore of rewiring the campus. Before long, project costs skyrocketed. Even well-funded IT departments struggled to get the job done.…

In the corporate world, the notion of customer relationship management (CRM) is nothing new. That particular technology sector is now jam-packed with software that enables organizations to monitor and manage every interaction with a customer, from the very first experience on, throughout the lifecycle of the relationship. That relationship spans…

MySpace and Facebook may have been pioneers in the world of social software, but nowadays, colleges and universities across the country are embracing better and more targeted forms of technology, to enable their campus users to interact. Today, the world of social software includes traditional venues and formats: (1) blogs; (2) wikis; and (3)…

Although a seemingly good idea, electronic portfolios have to date failed to gain significant traction in higher education. Institutions with ePortfolio implementations routinely report high numbers of accounts on their campuses, but few believe that those numbers are a meaningful reflection of actual usage. Change is in the air for the…