Student engagement in the online learning environment is critical for academic success. One increasingly popular means through which to facilitate this engagement is the use of web-conferencing software. While there are a variety of potential applications, this paper will evaluate the use of one such web-conferencing tool to support synchronous…

Guidance and verbal directions, usually received in a face-to-face (F2F) classroom, are often conspicuously absent from online courses. Like their peers in traditional classroom settings, students in online classes need clear, concise instructions (Cramer, Collins, Snider, & Fawcett, 2006). Screen capture and recording technologies, such as…