The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, and student satisfaction. The sample was…

Sentiment Analysis (SA), a technique based on applying artificial intelligence to analyze textual data in natural language, can help to characterize interactions between students and teachers and improve learning through timely, personalized feedback, but its use in education is still scarce. This systematic literature review explores how SA has…

Blended Learning (BL) as a pedagogical approach has increased in significance during the COVID-19 pandemic, with blended and online learning environments becoming the new digital norm for higher educational institutions around the globe. While BL has been discussed in the literature for thirty years, a common approach has been to categorise…

Student-to-student connectedness is promoted by active, student-centered learning processes. It is a socio-psychological result of interpersonal communication and behavior in the classroom, which emulates belonging, cohesiveness, and supportiveness among peers. Currently, two survey instruments exist--Dwyer et al.'s (Commun Res Rep 21(3):264-272,…

The flipped classroom model is an instructional model in which students learn basic subject matter knowledge prior to in-class meetings, then come to the classroom for active learning experiences. Previous research has shown that the flipped classroom model can motivate students towards active learning, can improve their higher-order thinking…

This paper aims to explore the role of e-assessment in making the learning process more visible to the instructor, while revealing its impact on the adjustment of ensuing feedback. We carried out a qualitative analysis of two different cases at two different tertiary institutions. One case took place in a virtual mode, the other developed in…

Digital systems and digital technologies are globally investigated for their potential to transform learning, teaching and assessment towards offering unique learning experiences to the twenty-first century learners. This Special Issue on "Digital systems supporting cognition and exploratory learning in twenty-first century" aims to…

Learning Management System (LMS) enables institutions to administer their educational resources, and support their traditional classroom education and distance education. LMS survives through instructors' continuous use, which may be to a great extent associated with their satisfaction of the LMS. Consequently, this study examined the key factors…

This study compares the efficacy of interactive video (ITV) delivered instruction to traditional course instruction in three distinct learning environments: traditional face-to-face format, ITV host (instructor present), and ITV distant (instructor not physically present) sites. Data were obtained from a half-day professional development course…

This paper presents the results of a nationwide survey of deans, associate deans, and directors who make recommendations concerning the admission of applicants to graduate programs in their colleges and universities. A questionnaire was sent to a sample of academic officers in public and private institutions describing three different types of…

The purpose of this study was to examine the relationship of personality-based learning styles and learning among graduate students enrolled in an online doctoral program that utilized the Blackboard[SM] e-learning system. Two measures of learning--course grades and perceived learning--were used. According to the Myers-Briggs Type Indicator[R],…