This article is a case study of how the provost and senior executive leadership of one large university system capitalized on a long-standing advisory group as a tool to support communication and collaboration across a broad constituency. These advisory efforts help guide both future directions and investment. It is the story of how this group has…

Two decades ago, many campuses mobilized a major effort to deal with a clear problem; faculty and students needed access to desktop computing technologies. Now the situation is much more complex. Responding to the current challenges, like mobile computing and social networking, will be ore difficult but equally important. There is a clear need for…

The last 5 years have seen a growing number of universities use social media services such as Twitter, Facebook and YouTube to engage with past, present and prospective students. More recently still, a number of universities have published policy or guidance documents on the use of social media for a range of university-related purposes including…

This article investigates the relationship between policy (conceptualised as goals, values and resources), organisational culture and e-learning use. Through both qualitative and quantitative research methods, we gathered data about staff and student perspectives from four diverse South African universities representing a selection of ICT in…

This study analyzed the content of college and university Web site home pages to determine the frequency of marketing messages that might persuade adult learners to enroll at the institution. The findings suggest that colleges and universities in this study do not have adult-oriented marketing messages and are giving scant attention to the…

East Carolina University recently hosted the first Virtual Worlds in Education Conference, a meeting held entirely in Second Life. The conference provided 135 faculty and administrators from around the world the ability to communicate and share their experiences on teaching, learning, and technology support in an online, multi-user virtual…

Purpose: The purpose of this paper is to demonstrate the need for managers of public universities to pay attention to performance management practices and information communication technology (ICT) adoption in order to achieve successful managed performance. Design/methodology/approach: Using a disproportionate stratified purposive approach, a…

Do campus IT departments harm higher education? Wall Street Journal personal-technology columnist Walt Mossberg suggested as much during a speech he gave to high-level administrators at last June's Chronicle of Higher Education presidents' forum. Mossberg caught the attention of campus CIOs when, according to the Chronicle, he described large IT…

The increasing demand for online courses requires efficient and low cost production. Since the decision to develop online courses is often affected by financial factors, it is becoming increasingly important to determine, upfront, the cost of online course production. Many of the programs and educators interested in developing online courses…

Have you updated your Web site today? Is it possible that answering "yes" to this simple question is the key to the success of your marketing and recruiting efforts? In the current recruitment arena, the ability to update and maintain this one high-value asset (your Web site) might be the key to the potency of your institutional…

Trustees have a full plate of concerns whenever they meet on campus. They must attend to budget issues, endowment management, capital projects, presidential leadership, and fund-raising. That is a lot to address in a one- or two-day meeting, even at the smallest or healthiest institutions. Yet trustees are neglecting a very important…

As much as it is eagerly anticipated, freshman year is often a time of confusion, disorientation, and even alienation for many students. One in four college freshmen will drop out before completing sophomore year. The reasons for this high level of withdrawal vary, but a report suggests that new students often feel overwhelmed and unprepared for…

In a world progressing with dizzying acceleration into the Information Age, the slow, measured approach of the traditional university can place administrator, faculty member, and student alike at a disadvantage. To move into this brave new world, the academic animal needs tools. "Beyond 2020: Envisioning the Future of Universities in America" is…

Computer technology has been harnessed for education in UK universities ever since the first computers for research were installed at 10 selected sites in 1957. Subsequently, real costs have fallen dramatically. Processing power has increased; network and communications infrastructure has proliferated, and information has become unimaginably…

This study tested the importance of administrative support policies, faculty perception of that support, and motivational beliefs on community college faculty use of computers for instruction. The results support the conclusion that faculty perception of support, task self-concept, belief in the value of computers for instruction, and computer…