An educational customer relationship management (CRM) Chatbot is a learner support service automation tool that enhances the human computer interaction and user experience in higher education institutions through effective online conversation and information exchange. The machine with embedded knowledge is trained to identify the sentences and…

The world's nations are faced with an exceptional situation brought on by the coronavirus pandemic (COVID-19). In fact, this virus has changed our life and it has limited the number of people congregating in public places. Therefore, many institutions (states, establishments and private institutions) have taken all possible measures to effectively…

Changes in the educational landscape due to the COVID-19 pandemic open opportunities to create instructional materials that will make teaching and learning easier. The use of a learning tool such as Learning Management System (LMS) as the online classrooms of students is one of the essentials in an online learning environment. Utilizing an action…

Background: Technological innovations such as Learning Management Systems (LMS) are becoming more and more prevalent in the learning environments of students. Distilling and acting on knowledge gathered from these systems, the field known as learning analytics, allows educators to hone their craft and support students more effectively by providing…

Equivalence-based instruction (EBI) is an efficient method that has been used to teach various skills, including content in college courses. This study extended the literature on EBI in higher education by teaching 13 graduate students to identify features of functional analysis conditions and variations. Equivalence-based instruction methods were…

Employers want graduates who excel in communication, collaboration, and teamwork. But implementing activities and assessments to support this skill development can be challenging in higher education large-enrollment classes where the balance between the extra work it creates for faculty and perceived value for students must be carefully…

Digital tools have evolved into a way of life, and as a result, they have become a growing area of interest for academics who research teaching and learning. Scholars increasingly agree that because digital tools affect human-to-human connection, a greater emphasis on understanding their function in engagement from an interdisciplinary viewpoint…

This paper sheds light on the impact of the digital platforms' enhancement and usage of latest synchronous and asynchronous teaching-learning platforms through a global virtual project involving business schools across five countries. The study focuses on how technology involved in the learning-teaching process at different business schools has…

Digital tools, from spreadsheets to process simulators, used by chemical engineers in industrial settings have become embedded into the chemical engineering curriculum in recent decades. One class of tools, learning management systems, is ubiquitous in academia with limited or no use once working as an engineer. However, many new communications…

Ransdell and Rieck (2020) found that distance learning was a physical and mental challenge in the first year of the COVID-19 pandemic. The present study compares Zoom, Canvas, and smartphone use from 2020 to 2023, when the COVID-19 pandemic has receded. For many students, phones are used more and larger devices less. Students who realize that…

Before the COVID-19 outbreak, universities were already exploring the potential of online education. Colleges and universities throughout the world became more reliant on online learning management systems (LMSs) and videoconferencing tools like "Zoom" and "Microsoft Teams" during the 2020-2021 campus' lockdowns. The transition…

The present study applied a multiple-case study design to investigate Chinese as a foreign language (CFL) students' responses to computer-mediated coded feedback and the factors that influence students' responses in an online multiple-draft Chinese writing context. Three intermediate-level students of Chinese completed four drafts for which they…

Learning in the COVID-19 pandemic era tends to apply online learning both Synchronous and Asynchronous. Method of asynchronous learning such as using Edmodo, students meet with educators in online classes, where they discuss and do assignments and meet educators indirectly. Learning according to the IQF curriculum in tertiary institutions is…

The COVID-19 pandemic has impacted the higher education sector significantly. It forced the stakeholders to do new things and brought many innovations to educational activities. As the pandemic hit the shores of many countries, among other things and sectors, education activities were disrupted. Many, not well-advanced universities in terms of…

To address national technology standards for PK-12 educators and accreditation requirements, Mary Lou Fulton Teachers College has developed an approach to preparing its teacher candidates by infusing technological learning experiences in its preparation programs. Faculty members have been expected to teach with technology, model various levels of…