PHelpS was a system that helped Correctional Service Canada (CSC) workers to find appropriate helpers among their peers when they were encountering problems while interacting with the CSC database. This seemingly simple system had substantial, and surprising, ramifications. Over time it transformed each of our perspectives as to the issues facing…

The COVID-19 pandemic has given the entire country a crash course in virtual education and digital education platforms. School leaders have been forced to consider a set of very imperfect options as they struggle to reopen their schools. This three-brief collection identifies key issues for school leaders to consider before adopting a digital…

The purpose of this monograph is to give readers a practical and theoretical foundation in learning analytics in higher education, including an understanding of the challenges and incentives that are present in the institution, in the individual, and in the technologies themselves. Among questions that are explored and answered are: (1) What are…

Data-driven decision making, popularized in the 1980s and 1990s, is evolving into a vastly more sophisticated concept known as big data that relies on software approaches generally referred to as analytics. Big data and analytics for instructional applications are in their infancy and will take a few years to mature, although their presence is…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…