The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…

Individual performers, work teams, and organizations may be considered complex adaptive systems, while most current human performance technologies appear to assume simple determinism. This article explores the apparent mismatch and speculates on future efforts to enhance performance if complexity rather than simplicity is assumed. Included are…

Reviews instructional design issues for electronic performance support systems and outlines strategies for developing an effective system for a given work setting. Discusses overall design, the information database, the advisory and instructional components, and access to applications software. (AEF)

Provides eight reasons why a trainer with an instructional technology background and an employee-centered focus on performance improvement should be involved in solving human performance problems. Abilities highlighted include: systematic thinker; systemic thinker; analytical; team player; excellent interpersonal and communication skills; knowing…

Profiles Thomas F. Gilbert, a pioneer and influential leader in educational media and instructional technology, who is often cited as the founder of the field of performance technology. Discusses Gilbert's educational background and early interests, contributions to scholarship, awards, work as instructional-design consultant and performance…