Within the university sector, student recruitment and enrolment are key strategies as institutions strive to attract, retain and engage students. This strategy is underpinned by the provision of services, applications and technologies that facilitate lecturing and support staff. Universities that offer online learning have a particular incentive…

Despite the growing interest in the use of Twitter in higher education, its effects on aspects such as student engagement and learning continue to yield unclear and even contradictory results. The combination of evaluative methodologies for these different impacts contributes to confusion and bias. The aim of this study is to analyse whether the…

An essential part of making dashboards more effective in motivating students and leading to desirable behavioural change is knowing what information to communicate to the student and how to frame and present it. Most of the research studying dashboards' impact on learning analyzes learning indicators of students as a group. Understanding how a…

This study examined the effects of cognitive and affective-based trust on knowledge sharing among students, which influences learning performance during the COVID-19 pandemic. A survey was conducted with 730 participants, and analysis was carried out using structural equation modeling (SEM) based on the uses and gratifications (U&G) theory.…

This study aims to analyze how professionals preparing to use technology in education reflect on the phenomenon of chatbots as learning objects. The study is divided into two parts. For the first part of the study, 17 studies indexed in the Web of Science database that focus on using chatbots in education were selected for a systematic review.…

According to recent Pew Center research (2021), 72% of the US public uses some form of social media. These social media apps -- from Twitter to Facebook to Snapchat to Instagram, Threads, TikTok, and more -- are utilized to establish our digital presence and portray our digital identities. For higher education institutions and student affairs…

The coronavirus outbreak will likely highlight both strengths and weaknesses of the pre-corona educational system. Researchers have a responsibility to examine the experiences educators have had during the pandemic; however, there are no education-specific frameworks for researchers to use to examine teachers interacting with digital colleagues…

The rapid spread of COVID-19 pandemic has profoundly affected the educational practices all over the world and educational institutions sought ways to adapt to this unprecedented situation. The problem was that most of these institutions, educators and students were not ready for online learning environments and the stakeholders were not yet sure…

Accurate and timely dissemination of critical information while facilitating reciprocal communication channels is critical during times of crisis. The Graduate Student Leader (GSL) program is a peer-based leadership and mentoring intervention that proved helpful in addressing the needs of a large and diverse student body of approximately 1,300…

Social media has become an important part of our lives with the widespread use of the internet. On Facebook, the largest social media platform, people with similar interests can establish a group and communicate with each other. There are Facebook collegial groups created by teachers in many countries. The research aims to identify the…

Over the last decade, practitioners in college access and success fields have responded to a rapidly evolving digital landscape by incorporating technology into outreach and service. Researchers have responded by turning attention to technology use, digital literacy, and specific technology tools, such as Massive Open Online Courses (MOOCs) and…

In this paper, we address the problem of enhancing young people's awareness of the mechanisms involving privacy in online social networks by presenting an innovative approach based on gamification. In particular, we propose a web application that allows kids and teenagers to experience the typical dynamics of information spread through a realistic…

In an increasingly digitized world where technology continued to revolutionize how human interactions were enacted, the teachers must transcend educational boundaries to provide quality education that was responsive to the needs of the 21st century society. This research examined the Facebook wall postings of selected English senior high school…

Purpose: The purpose of this paper is to examine how chatbots can be used to address two key struggles that students face in first year--a sense of being disconnected from the instructor, and information overload. The authors propose that chatbots can be a useful tool for helping students navigate the volumes of information that confront them as…

This is a case study designed with qualitative research pattern. It investigated the use of information and communication technologies in the e-mentoring process. The study group consisted of 44 undergraduate students as mentees and 8 graduate students as mentors. The program was carried out in group mentoring model in which graduate students were…