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Direct linkPatri, Rojalin; Manayath, Dhanya; Kaladharan, Sanju – Higher Education, Skills and Work-based Learning, 2023
Purpose: The future of management studies is invariably steering towards online and hybrid modes of course delivery. Therefore, assessing the effectiveness of online course delivery is exceptionally crucial. This study attempts to evaluate the effectiveness of online course delivery in management education involving the instructor, participant and…
Descriptors: Online Courses, Management Development, Case Studies, Business Schools
Richie, Mark L. – 1994
This book shows how the quality management approach pioneered in Japan by Dr. W. Edwards Deming allows educational service centers to expand services and be more flexible by reducing waste and rework. Deming's method shows how to change from reactive management to a dynamic system of continuous improvement that restores worker pride, increases…
Descriptors: Administration, Education Service Centers, Educational Technology, Improvement
