Social presence is considered an important quality in computer-mediated communication as it promotes willingness in learners to take risks through participation in interpersonal exchanges (Kehrwald, 2008) and makes communication more natural (Lowenthal, 2010). While social presence has mostly been investigated through questionnaire data and…

This paper presents a large scale study of online MLIS students (n = 910), who completed at least one online course and were enrolled in 36 of the 58 ALA-accredited MLIS programs in Canada and the United States. The results indicate that the typical student is female, White, lives in an urban setting, and is in her mid-30s. Online students were…

This study examined the effects of learning styles on learner perceptions of the use of interactive online tutorials. Learners were categorised into five learning style categories and four learning modalities. The responses to a questionnaire with four survey dimensions were analysed in order to ascertain differences based on learning styles,…

This article used work from the writing assessment literature to develop a framework for assessing the impact and perceived value of written, audio, and combined written and audio feedback strategies across four global and 22 discrete dimensions of feedback. Using a quasi-experimental research design, students at three U.S. universities were…

Many studies report information overload as one of the main problems that students encounter in online learning via computer-mediated communication. This study aimed to explore the sources of online students' information overload and offer suggestions for increasing students' cognitive resources for learning. Participants were 12 graduate students…