This study was designed to determine the degree of use, level of client satisfaction of professional development and educational services, and to identify suggestions for improving services. Results from a mixed methodology approach indicated moderate to high levels of satisfaction in two program areas and moderate to high levels of…

This article discusses some of the advantages of computer-based testing and highlights efforts by several states and organizations to introduce electronic assessment. It also describes the challenges policymakers face in planning and implementing such an initiative and details the steps they can take to pursue this type of testing. As electronic…

Summarizes recent developments in the use of technology in schools and state-level testing programs. Presents results of two studies, one with 114 students and one with about 200 students, that indicate that written tests administered on paper underestimate the achievement of students accustomed to working with computers. (SLD)