Through this plan, the U.S. Department of Education (Department) Office of Inspector General (OIG), affirms and advances their long-standing commitment to a diverse and inclusive workforce and workplace environment that will help ensure that the work they produce is accessible to the diverse public they serve. This plan aligns with the goals…

This testimony discusses the findings from our recent work on fragmentation, overlap, and potential duplication in federally funded programs that support teacher quality. We recently issued a report addressing fragmentation, overlap, and potential duplication in federal programs that outlined opportunities to reduce potential duplication across a…

This article provides a description and the results of a study that utilized the human performance (HP) model and methods to explore and analyze a training organization. The systemic and systematic practices of the HP model are applicable to military training organizations as well as civilian organizations. Implications of the study for future…

The focus in this book is on steering a course between rigorous definitions and theory and applied attempts to measure costs and benefits in the real world. As an introduction to the concepts underlying cost-benefit analysis, this volume is well-written and comprehensive for a book of its length. (SLD)

The assessment of 12 model evaluation systems provides insight and guidance into their development for government managers and evaluators. The eight individual completed grants are documented in a series of case studies, while the synthesis of all the project experiences and results are summarized. There are things that evaluation systems can do…

We present the first empirical assessment of the U.K. Labour government's program of public management reform. This reform program is based on rational planning, devolution and delegation, flexibility and incentives, and enhanced choice. Measures of these variables are tested against external and internal indicators of organizational performance.…

Purpose: The study aims to examine the human resource management challenges in Southern EU and their effect on organizational performance. Design/methodology/approach: First, key challenges were identified in the existing literature. Then, these challenges were matched with those reported most often in the CRANET questionnaire. These challenges…

Effective practice reviews (EPRs) are described as used in evaluation studies for the Office of Evaluation and Inspections, a component of the U.S. Department of Health and Human Services. Examples are given of EPRs in addressing new problems, structuring and improving federal programs, and decreasing costs. (SLD)

This guide is concerned with productivity measurement and improvement in mental health centers, and focuses on the relationship between service outputs and available clinical staff, i.e., staff productivity. Staff productivity measures are described as useful in identifying existing levels of productivity, making comparisons to determine the…

This study examines the effectiveness of a course committee in the administration of a library use instruction program by analyzing the Committee on Library Instruction at Milne Library. The study describes the development and operation of the course committee, analyzes its position in the college's and library's organizational structures, and…

The 1990s brought a new notion of accountability for public colleges and universities. The goal shifted from accounting for expenditures to accounting for results. Academics, who were now expected to set goals and evaluate results while cutting costs, opposed the application of this model to academia. Public higher education had adopted Austin's…

Within the literature on special education administration in rural areas three topics emerge: difficulties associated with bringing special education programs to rural areas; need for research pertaining to special education in rural areas; and a concern with cooperative arrangements as a means of providing special education programs in rural…

Information was gathered about how Technical and Further Education (TAFE) agencies throughout Australia were implementing and using performance indicators. The context of TAFE's perceived mission and corporate goals were considered. A history of the development of national performance indicators in TAFE was compiled. The project drew heavily on…

This technical paper is one of three produced by a large-scale effort aimed at implementing a new approach to measuring productivity, and using that approach to assess the impact of feedback, goal setting, and incentives on productivity. The productivity measurement system was developed for five units in the maintenance and supply areas at an Air…