This study was an effort to fill a gap in the research about why there are higher drop-out rates for students in online classrooms than students in traditional classrooms. Educators and administrators at online higher education institutions need information with which to address drop-out rates because the decreased number of completed online…

There are many factors that affect the e-learning process. Instructor, assessment and evaluation, communication, and technical support are among the leading factors. It is obvious that these factors influence the effectiveness of e-learning and may be related to different expectations of e-learners. Therefore, this study focuses on examining the…