These proceedings contain the papers and posters of the 21st International Conference on e-Society (ES 2023) and 19th International Conference on Mobile Learning (ML 2023), organised by the International Association for Development of the Information Society (IADIS) in Lisbon, Portugal, during March 11-13, 2023. The e-Society 2023 conference aims…

Massive open online courses (MOOCs; online courses delivered over the Internet) enable distance learning without time and place constraints. MOOCs are popular; however, active participation level among students who take MOOCs is generally lower than that among students who take in-person courses. Students who take MOOCs often lack guidance, and…

This study explores the mechanism through which system quality influences e-learning system acceptance. Precisely, this study aims to examine how perceived usefulness and intention to use serially mediate the impact of system quality on actual use. The data were collected from three public universities in Jordan. Structural equation modeling was…

This paper presents the Screencast-Based Assessment Technique (SBAT) for a mobile app development curriculum in the information systems discipline. SBAT was implemented as a midterm take-home exam in which students design and develop an app project based on their own interests, passions, or ambitions. In addition to coding, students must create…

Social inclusion of refugees through Information and Communication Technologies (ICTs) has been gaining attention by researchers in the field of Information Systems. On a similar context, recent research has identified education among the main dimensions of integration and social inclusion of refugees. This study aims to uncover some of the…

Aiming at the challenges of mobile learning in the current big data environment and the current research status of teaching intelligent services(TIS), the article first explores the construction of mobile learning in the teaching intelligent service system(TISS) of colleges and universi-ties(C&U) from a big data driven perspective; secondly,…

This research study explored the perspectives of 20 educational technologists from four Saudi Arabian universities regarding the integration of AI-powered technology, particularly ChatGPT, into online higher education. The study used a qualitative research method that relied on the principles of theoretical sampling to select participants and…

The COVID-19 pandemic in Spring 2020 necessitated a sudden shift to online learning. Faculty at Saint Michael's College, in Colchester, Vermont (USA), had ten days to re-plan their courses as well as potentially learn new pedagogies, adapt to technology for instruction, and help students adjust to the changes. In addition, faculty needed to…

Purpose: The effect of e-learning success relies on the learning management system and its effectiveness provided to the learners. As a result, higher education institutions (HEIs) are expanding using various e-learning platforms and focusing on system and information quality. This study adopts the ISS (information system success) model to assess…

The current trend in universities is marked by integrating information technologies into their service delivery. Particularly in administration and management, processes are being modernized, although not successful in some institutions. This study aims first to understand the complexity of an integrated educational management information system…

The underutilization of e-learning among university lecturers is an important issue that needs to be resolved. This study aimed to formulate an e-learning postadoption model for Malaysian universities. Data were collected using self-administered questionnaires involving 36 e-learning experts who from lecturers in public and private universities in…

Grounded in the expectation-confirmation theory and the D&M Information Success Model, this study investigates the factors influencing college students' continuance intention to use mobile learning from three perspectives: educational institutions, instructors, and learners. About 421 college students were randomly selected to participate in a…

The educational process has been hindered worldwide due to COVID-19 pandemic. Yet, the Egyptian government adopted E-learning to maintain the designed educational agenda. Consequently, recognizing E-learning benefits is imperative to link the E-learning system with its success drivers. Therefore, the aim of this study is detecting the main…

This study aims to explore the difference between on-line and off-line teaching and comprehensively evaluate the of elearning system operation effect as both technology-mediated learning and an open information system. This study develops "process-situation-result" (PSR) network, a comprehensive learning system evaluation model. It…

The COVID-19 pandemic forced service providers to resort to online servicescapes across diverse industries globally. However, with the epidemic curve flattening in most parts of the world and the pandemic showing indications to phasing out, educational institutions are now operating on the continuum between blended e-learning and full-scale…