Accessibility of electronic resources is an increasingly important topic. The University of Tennessee (UT) Libraries began gathering Voluntary Product Accessibility Templates (VPATs) in 2019 to demonstrate compliance with federal and state laws and university policy. This analysis seeks to identify trends in VPAT creation over time, as well as how…

The contract-review and approval process for purchasing and renewing electronic resources at the University of Tennessee had become cumbersome to campus libraries. To streamline existing procedures, the campus libraries, the Office of Contracts Administration, and the Purchasing Department collaborated to find a solution that restored a measure of…

Deaf education in the United States began in 1817 with the bilingual co-leadership of Laurent Clerc and Thomas Hopkins Gallaudet. In 2018, Marianne Belsky and Nicole Sutliffe, a bilingual, deaf/hearing team, were officially appointed as co-leaders of the Laurent Clerc National Deaf Education Center. In this article, Belsky and Sutliffe share the…

This paper covers material presented at the 15th Annual Off-Campus conference (formerly known as the Off Campus Library Services Conference) in Memphis, Tennessee. During the course of this presentation, participants learned how both chat and instant messaging reference are being conducted and evaluated at a major online learning university. This…

Talk of mass digitization generally brings to mind large-scale projects to scan huge collections of books. The Google Library Print project, the Open Content Alliance, and others have taken on incredibly ambitious projects to digitize enormous numbers of books in some of the world's biggest libraries. Digitization of book collections stands to…