Thirty years ago, the only person in a library looking for an electrical outlet was a blue-smocked cleaning person who had to plug in a vacuum cleaner with a very long cord. Now, hordes of patrons outfitted with amp-devouring laptops and cell phones expect and need the library to offer an endless supply of electricity. The overall demand for…

People keep writing articles about how valuable libraries are, even with ebooks and the Internet. What people are overlooking is that the reason libraries are having such fits dealing with a changing environment is not that libraries are unrecognized as fountains of value, it's that libraries are so valuable that they attract voracious new…

The author believes that publishers and authors will, in the digital age, benefit from freely sharing information, and that digital rights management (DRM) and other protection mechanisms are crazy. He has argued on behalf of libraries that ebooks and other digital content deserve the same First Sale rights that physical purchases have. But that…

In February 2008, the faculty of Arts and Sciences at Harvard University made history, unanimously passing a revolutionary open access mandate that, for the first time, would require faculty to give the university copies of their research, along with a nonexclusive license to distribute them electronically. In the press, Harvard University…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

Though some libraries thrived in 2009, many more took a beating, and the fiscal crises that have struck many states and thousands of municipal governments in 2010 increase the odds that the effects of the new Great Recession will be felt over the long term. The decline in payroll and collections budgets have led to a loss of expertise and key…

Drupal is a PHP-and MySQL-based system for managing web sites, developed in 2000 and released in 2001 under the open GNU General Public License (GPL). It is modular, extensible, and scalable. In recent years, Drupal has gained a huge following within libraries as a content management system (CMS). Probably the best-known extension of Drupal in the…

Since the early 1990s, Carl Malamud has made it his business to return to the public what is rightfully theirs: free access to public information. Despite legislation that mandates such access to government information, some categories of information have been excluded, notable among them court opinions (with the exception of the U.S. Supreme…

With fancy new software developments and growth in both the richness of content and delivery options for information resources, the Database Marketplace 2010 is a feast for buyers. Unfortunately, institutional budget cuts may force more of a famine mentality--with belt-tightening for most, and only purchases that are life-sustaining being served…

In a year when a difficult economy presented fewer opportunities for immediate gains, the major industry players have defined their business strategies with fundamentally different concepts of library automation. This is no longer an industry where companies compete on the basis of the best or the most features in similar products but one where…

Heard any good books lately? Apparently, lots of people are listening. According to a survey conducted by the Audio Publishers Association, annual audiobook sales are now estimated at $923 million. Customers find books at libraries, retail stores, and through downloading, which is becoming the fastest-growing audiobook format. This article…

This article presents an interview with Tim Collins, president of EBSCO Publishing. The amiable Collins put EBSCO Publishing (EP) on the map through a combination of first-rate search and user-friendly interfaces, a long list of strategic acquisitions, and a dedicated, stable staff. Now, the company Collins has nurtured for over two decades ranks…

According to "Library Journal's" latest annual book-buying survey of public libraries, e-service is at the heart of current efforts to maximize library use through more, and more direct communication with patrons. Nearly four out of five respondents report offering some sort of e-service to facilitate these conversations. This article presents…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

This article presents the results of the 2008 "Library Journal" Budget Survey. Libraries that responded to the annual "Library Journal" Budget Survey are doing reasonably well, continuing the modest growth reported last year. However, a closer look suggests that budget increases may not go far enough. While 81% of all respondents projected an…