Based on the context-aware environment, in this paper, the adaptive interest models are reviewed. And the academic information intelligent recommendation systems of university libraries are presented based on the situational awareness-related theory method, where the current situation and trend of situational awareness-related theory and service…

This study investigates the effect of the unified theory of acceptance and use of technology (UTAUT) and DeLone and McLean information system success model (IS success model) on facets of system use for digital library systems. These facets include lean measures (e.g. frequency, duration, and intensity) and rich measures of system use (e.g. deep…

We have now reached a tipping point at which electronic resources comprise more than half of academic library budgets. Because of the increasing work associated with the ever-increasing number of e-resources, there is a trend to distribute work throughout the library even in the presence of an electronic resources department. In 2013, the author…

Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

Purpose: The purpose of this study is to evaluate the status of eight interoperability protocols within repositories of electronic theses and dissertations (ETDs) as an introduction to further studies on feasibility of deploying these protocols in upcoming areas of interoperability. Design/methodology/approach: Three surveys of 266 ETD…

Several years ago, National Public Radio (NPR) librarians began developing a new content management system (CMS). It was intended to offer desktop access for all NPR-produced content, including transcripts, audio, and metadata. Fast-forward to 2011, and their shiny, new database, Artemis, was ready for debut. Their next challenge: to teach a staff…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

Smartphone users expect the presentation of Web sites on their mobile browsers to look and feel like native applications. With the pressure on library Web developers to produce app-like mobile sites, there is often a rush to get a site up without considering the importance of reusing or even restructuring the data driving the Web sites. An…

A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…

Purpose: The purpose of this paper is to discuss the methodology in building an integrated domain information system with illustrations that provide proof of concept. Design/methodology/approach: The present work studies the usual search engine approach to information and its pitfalls. A methodology was adopted for construction of a domain-based…

Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…

Purpose: The purpose of this article is to provide a comprehensive literature review on the utilisation of intelligent agent technology in the library environment. Design/methodology/approach: Research papers since 1990 on the use of various intelligent agent technologies in libraries are divided into two main application areas: digital library…

Purpose: The purpose of this paper is to report an investigation into the types of knowledge organisation systems (KOSs) utilised in North American digital library collections. Design/methodology/approach: The paper identifies, analyses and deep scans online North American hosted digital libraries. It reviews the literature related to the…

The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being…

Purpose: The purpose of this paper is to investigate various issues related to Chinese language localisation in Evergreen, an open source integrated library system (ILS). Design/methodology/approach: A Simplified Chinese version of Evergreen was implemented and tested and various issues such as encoding, indexing, searching, and sorting…