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Showing 1 to 15 of 16 results Save | Export
Chute, Adrienne; Kroe, Elaine; Garner, Patricia; Padgett, Regina – 1998
The tables in this report summarize information about public libraries in the 50 states and the District of Columbia for state fiscal year 1995. This report includes information about service measures such as reference transactions, public service hours, interlibrary loans, circulation, library visits, children's program attendance, and…
Descriptors: Childrens Libraries, Comparative Analysis, Electronic Libraries, Library Collections
Chute, Adrienne; Kroe, Elaine – 1996
The tables in this report summarize information about public libraries in the 50 states and the District of Columbia for state fiscal year 1996. This report includes information about service measures such as reference transactions, public service hours, interlibrary loans, circulation, library visits, children's program attendance, and…
Descriptors: Childrens Libraries, Comparative Analysis, Electronic Libraries, Library Collections
Goetsch, Lori, Comp. – SPEC Kit, 1999
The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education
Albanese, Andrew Richard – Library Journal, 2001
This academic library book buying survey examines full-text databases; electronic journals; top circulating subjects; price increases for serials and resulting subscription cuts; the influence of digital choices on purchasing decisions; circulation versus use statistics; and electronic books. (LRW)
Descriptors: Academic Libraries, Databases, Electronic Journals, Electronic Libraries
Peer reviewed Peer reviewed
Shim, Wonsik; McClure, Charles R. – portal: Libraries and the Academy, 2002
Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…
Descriptors: Academic Libraries, Data Collection, Electronic Libraries, Higher Education
Peer reviewed Peer reviewed
Carrigan, Dennis P. – Journal of Academic Librarianship, 1992
Discussion of allocation of library acquisitions budgets, especially for monographs, focuses on the proportional use statistic (i.e., a value that compares circulation and holdings in a subject area). Topics addressed include economics; benefits that libraries provide; use of the collection by patrons; computers as aids to resource allocation;…
Descriptors: Budgeting, Economic Factors, Electronic Libraries, Library Acquisition
Peer reviewed Peer reviewed
Halgren, Joanne V. – Journal of Interlibrary Loan, Document Delivery & Information Supply, 1998
Describes the development of resource sharing through interlibrary loan among Orbis libraries, a consortium of institutions of higher education in the Northwest. Highlights include the Pacific Northwest Bibliographic Center (PNBC), Oregon Regional Union List of Serials (ORULS), shared electronic catalogs, OhioLINK, and OCLC interlibrary loan…
Descriptors: Academic Libraries, Consortia, Electronic Libraries, Higher Education
Peer reviewed Peer reviewed
Hegenbart, Barbara – Library Hi Tech, 1998
Presents an analysis of the Internet Public Library (IPL) from an economic perspective, using the model of the cost-minimizing firm. Highlights include application of the model to the IPL, analysis of revenue and cost in the reference department, analysis of reference statistics, and unit cost of reference service. (AEF)
Descriptors: Cost Effectiveness, Costs, Econometrics, Electronic Libraries
Hogan, Donna R., Comp.; Dahlbach, Barbara J., Comp. – 1997
The Systems and Procedures Exchange Center (SPEC) surveyed Association of Research Libraries (ARL) institutions to measure the degree of electronic resource sharing in ARL libraries; to discover which resources are being shared and between what kinds of institutions; and what documentation is available. Of the 119 ARL institutions surveyed, 53…
Descriptors: Academic Libraries, Change, Computer Mediated Communication, Consortia
Peer reviewed Peer reviewed
Xie, Hong; Wolfram, Dietmar – Journal of the American Society for Information Science and Technology, 2002
Examines contributing factors for the organizational usability of state digital libraries through evidence from usage statistics of Internet-based database services available through a state digital library, a statewide-administered library survey, and a Web-based survey of users. Presents an organizational usability model for state digital…
Descriptors: Electronic Libraries, Information Dissemination, Information Services, Library Services
Fischer, Audrey; Cole, John Y.; Tarr, Susan M.; Carey, Len; Mehnert, Robert; Sherman, Andrew M.; Davis, Linda; Leahy, Debra W.; Chute, Adrienne; Willard, Robert S.; Dunn, Christina – Bowker Annual Library and Book Trade Almanac, 2003
Includes annual reports from 12 federal agencies and libraries that discuss security, budgets, legislation, digital projects, preservation, government role, information management, personnel changes, collections, databases, financial issues, services, administration, Web sites, access to information, customer service, statistics, international…
Descriptors: Access to Information, Administration, Annual Reports, Budgets
Helfer, Doris Small – Searcher, 2001
Discusses the decline in reference statistics in academic libraries and considers the role of access to information via the Internet. Highlights include patron expectations and demands; commercial Web reference services; and virtual reference desk software so libraries can offer 24 hour service, including public libraries. (LRW)
Descriptors: Academic Libraries, Access to Information, Computer Software, Electronic Libraries
Coffman, Steve; McGlamery, Susan – American Libraries, 2000
Discusses the availability and quality of commercial reference services available on the World Wide Web such as Ask Jeeves and the decline in library reference service statistics. Describes a project in California to help libraries develop live, real-time reference services over the Web by adapting Web contact center software. (LRW)
Descriptors: Computer Software, Electronic Libraries, Library Services, Library Statistics
Peer reviewed Peer reviewed
Lankes, R. David; Gross, Melissa; McClure, Charles R. – Library Trends, 2003
Reports on work from two studies in progress related to assessing digital library reference services and developing standards that support such services. Suggests that two types of standards-utilization and technical-should be considered together in the costing, statistics, and measures for digital reference services. (Author/AEF)
Descriptors: Cost Effectiveness, Costs, Economic Factors, Electronic Libraries
Eichler, Linda; Halperin, Michael – EContent, 2000
Describes the Lippincott Library (Warton School, Philadelphia, Pennsylvania) online chat reference service for students/faculty/staff to ask questions through chat and get an immediate response using a commercial service provided by LivePerson. LivePerson is a real-time text interface between the user who seeks information and the operator…
Descriptors: Computer Software, Electronic Libraries, Information Services, Library Role
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