The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…

This book contains presentations from the 17th annual Computers in Libraries Conference. Topics covered include: chatting with a librarian; verbots for library Web sites; collaborative IT (Information Technology) planning at Montgomery County Public Library (Maryland); designing a local government taxonomy; Weblogs; new roles for librarians in…

Bibliotek.dk is a development project, resulting in a World Wide Web site, that gives the Danish citizen access via the Internet to search and order material in the collections of Danish public and research libraries. The citizen decides himself or herself which library he or she wants to collect the material from. Bibliotek.dk is developed in…

The Andy Holt Virtual Library, with a focus on the Humanities and Fine Arts, is free and open to the public, though designed to serve the learning communities within the College of Humanities and Fine Arts at the University of Tennessee-Martin (UT). It also plays a resource role in UT's New College and the Tennessee Governors School for the…

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to gather information about who has responsibility for the development, management, and maintenance of library World Wide Web sites and to determine which combination of human resources works…

These 12 issues, representing one calendar year (2000) of "The Library of Congress Information Bulletin," contain information on Library of Congress new collections and program developments, lectures and readings, financial support and materials donations, budget, honors and awards, World Wide Web sites and digital collections, new…

These 12 issues, representing one calendar year (2001) of "The Library of Congress Information Bulletin," contain information on Library of Congress new collections and program developments, lectures and readings, financial support and materials donations, budget, honors and awards, World Wide Web sites and digital collections, new…

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to gather data on chat reference service. A total of 66 of 124 ARL member libraries responded to the survey. A copy of the questionnaire with tabulated results is presented. Representative…

Describes an Edinburgh-based research project that is exploring issues related to reference work in digital libraries, the role of reference librarians with remote access users, library networking, and collaborative reference work. User experiences and librarian work patterns are related to the design of a prototype Web-based network reference…

Discusses developing and implementing a collection plan for building Web-based e-libraries. The starting point for developing any collection plan is an assessment of the function of and need for an information collection and the audience it will serve. Discusses guidelines and practical strategies on where and how to find, identify, evaluate, and…

The Australian university system can fund the creation of a scholarly collection of serials for use by the nation by increasing the average expenditure on libraries from 5.1% to 5.3% of total university expenditure. Once the national collection has been built, virtual access can be provided using a Web-based model called MEADS (Monash Electronic…

This paper discusses changes in information services at university libraries in Israel, focusing on the Technion - Israel Institute of Technology. Highlights include: combining the 20 departmental libraries at the Technion into one library system; efforts to build the status of the central library as the libraries' leader; the integrated library…

This annual report of the Council on Library and Information Resources (CLIR) begins with a list of staff, a letter for the Chairman of the Board, and a message from the CLIR President. Activities for 1999-2000 in the following areas are then summarized: (1) resources for scholarship, including the artifact in library collections,…

Working in a cooperative team environment across libraries and job classifications, librarians and support staff at the University of California at Irvine (UCI) have mounted several successful web projects, including two versions of the Libraries' home page, a virtual reference collection, and Science Library "ANTswer Machine." UCI's…

With the emergence of Web help services, libraries are no longer the lone providers of information. Today's researchers need to find quickly information that is usable, relevant, authoritative, and verifiable. To meet that need, libraries must adapt traditional strengths of acquiring, describing, and serving information to an environment that is…