Providing quality technical support in K-12 environments can be challenging. Unlike the business world, there is generally a less-than-ideal ratio of technical staff to computers, numerous software titles from dozens of vendors, and of course--a much smaller budget. The Victor Central School District in Victor, New York, has employed a number of…

This article features the netTrekker d.i. The World Wide Web offers students the ability to do extensive searches for information. Properly used, it allows them to conduct the type of in-depth research that past generations could only dream of. Along with the opportunities are challenges. Danger lurks in the form of sites with misleading,…

Describes benefits of programs where schools provide laptop computers for each student. Topics include results of studies that show positive learning outcomes; funding options; implementation; protecting the equipment; resources for learning about laptop programs; staff training and support; and future possibilities, including the implications of…

In recent years, the widespread availability of networks and the flexibility of Web browsers have shifted the industry from a client-server model to a Web-based one. In the client-server model of computing, clients run applications locally, with the servers managing storage, printing functions, and network traffic. Because every client is…