Designed to train consultants to apply differential diagnostic techniques and intervention strategies in helping a client system move through phases of an improvement effort, this manual provides and outlines the steps necessary to accomplish this goal. A differential diagnostic matrix for diagnosing problems in human systems is introduced. The…

This is one of three companion volumes that present the theoretical basis, instructional strategies, and participant materials for the Preparing Educational Training Consultants: Organizational Development (PETC-III) program, an instructional system for training school system organizational development (OD) consultants. This particular publication…

This study reports on the findings of a survey conducted to determine why people join school Cadres and to determine the ways in which these groups recruit, select, and train new members. Fifty-two responses were received from Cadre organizations in Oregon, California, New York, Florida, and Idaho. A profile of the typical Cadre member includes…

This case study explores the use of survey feedback--an organizational development technique--in an educational field setting. A version of survey feedback was used with an alternative high school to assist the staff in defining problems and in developing and implementing change strategies. Based on a perspective that focuses attention on the…

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

Organizational development is explored through this discussion of a series of projects initiated by researchers at the University of Oregon to provide consultation and training to a school district in the Northwest. The primary focus was the improvement of problem-solving skills in the district and the development of a heightened capacity for…

This set of training materials was developed as part of the Preparing Educational Training Consultants (PETC) program, as an outgrowth of the Educational Intern program conducted by the National Training Laboratory (NTL) Institute for Applied Behavioral Science. The set includes the following packets: (1) Instructional Strategies for Senior…

Although written primarily for organizational specialists in school districts, this book is also addressed to school administrators, departments of education, students of educational administration, teachers, and organizational researchers. It is intended to help establish the organizational climates that nurture personal fulfillment and to create…

The Quality Education through Staff Training (QUEST) program is described. The professional development program was conducted in the Detroit Public Schools. The major goal of this project was organizational change and renewal to influence the quality of classroom instruction. This was to be achieved by helping teachers and administrators to effect…

A multinational, multidisciplinary team examined the impact of globalization on education, training, and small and medium sized enterprise development in Ghana, Kenya, and South Africa. The study focused on the following issues: developing a learner-led competitiveness approach; building learning enterprises; education for microenterprises and…