Purpose: This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Six Sigma. Design/methodology/approach: The paper presents the origins, theoretical foundations, core principles and a case study demonstrating an application of Six Sigma in a…

Over the past two years, the KEYS (Keys to Excellence in Your School) project research team, in concert with National Education Association (NEA) leaders, members, and advisors, has completed many important tasks in improving the quality of public education by disseminating information, lobbying for quality education, and refining the original…

This report addresses issues related to the extent and nature of misreporting of income and family size on applications for government-sponsored school meal benefits. Findings are reported from 741 in-home audits conducted with school meal program participants in nine school food authorities. In-home audits, which consisted of personal interviews…

The Prince George's County (Maryland) school system has developed a database warehouse system as an evaluation data support tool for fulfilling the system's information demands. This paper described the Research and Evaluation Assimilation Database (READ) warehouse support system and considers the requirements for data used in evaluation and how…

This paper gives an overview of the methods of moderation, or quality assurance and quality control, as they may be more widely known, that are used to enhance the quality of student assessment. The discussion is based on the educational systems of the United Kingdom but is applicable to assessment in other countries. Quality in assessment is seen…