The author characterizes himself as an experienced corporate executive, an experienced corporate board member, an active volunteer, and a pretty active donor to a number of causes that he thinks are important. But he is not a terribly experienced charitable-board member, so he sees things from the perspective of a new philanthropist and found that…

Purpose: A very limited number of studies have explored factors related to emergency medical services (EMS) workers leaving their jobs and the profession. This paper aims to investigate the correlates of intent to leave EMS jobs and the profession and compared two types of workers: emergency medical technicians (EMTs) and paramedics.…

This study, involving a sample of 764 emergency workers, investigates dimensions of quality of life at work (Compassion fatigue, Burnout and Compassion satisfaction), and their relationships with Coping strategies and some psychosocial variables (Sense of Community, Collective Efficacy and Self-efficacy). Results indicate the usefulness of…

In the aftermath of any disaster, natural or otherwise, stories of men and women reaching out to help one another abound. Whether it's the courage and training of first responders--police officers and firefighters--that leads to the rescue of a marooned family, the expert work of doctors and nurses that saves a life on the operating table, or the…

This teaching case presents a systems development project useful for courses in object-oriented analysis and design. The case has a strong focus on the business, methodology, modeling and implementation aspects of systems development. The case is centered on a fictitious ambulance and emergency services company (Rescue911). The case describes that…

As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…

Opportunities abound for prospective employees in the protective services. On the surface, it appears that few employers require a college education as a condition of employment at the state or local level. But the reality is that many employers use at least some college as a screening tool for prospective employees. Although the federal…

Natural and man-made disasters have gained attention at all levels of policy-making in recent years. Emergency management tasks are inherently complex and unpredictable, and often require coordination among multiple organizations across different levels and locations. Effectively managing various knowledge areas and the organizations involved has…

This study examined the role of social support in promoting quality of life in the aftermath of critical incidents involvement. Participants were a sample of 586 Italian rescue workers. Structural equation modelling was used to test the social support deterioration deterrence model. Results showed that the impact of critical incident involvement…

Computers and computer-assisted instruction are being used with increasing frequency in the area of undergraduate paramedic education. Paramedic students' attitudes towards the use of e-learning technology and computer-assisted instruction have received limited attention in the empirical literature to date. The objective of this study was to…

Purpose: To assess stroke knowledge and practice among frontier and urban emergency medical services (EMS) providers and to evaluate the need for additional prehospital stroke training opportunities in Montana. Methods: In 2006, a telephone survey of a representative sample of EMS providers was conducted in Montana. Respondents were stratified…

This article is based on an innovative research project with academics, software developers, and organizational pilot sites to design and develop elearning software for an emergency response simulation with supporting collaborative tools. In particular, this article focuses on the research that the author has conducted to provide the theoretical…

The Critical Incident Stress Management (CISM) Model for crisis intervention was developed for use with emergency service personnel. Research regarding the use of the CISM Model has been conducted among civilians and high-risk occupation groups with mixed results. The purpose of this study is to examine the effectiveness of the CISM Model for…

Purpose: The purpose of this research is to explore the interaction between organizational policies and daily work practices of paramedics and firefighters within two emergency response organizations. Design/methodology/approach: Data were collected in a case study consisting of interviews, focus groups, and observations. The theoretical grounding…

Emergency medical technicians (EMTs) are a critical segment in prehospital medical care. This study examined EMT-paramedic career success focused on minorities and women, as part of the Longitudinal Emergency Medical Technician Attributes and Demographics Study (LEADS). The LEADS data come from a representative sampling of EMTs throughout the…