Purpose: The purpose of this article is to compare Thai students with Indonesian students in regard to the impact of four service quality dimensions on student satisfaction and the learning outcomes of online courses. Design/methodology/approach: Samples were 352 Indonesian and 380 Thai students who were in bachelor's degree programmes and…

This paper aims to explore the kinds of clinical language expressions practiced by Indonesian counsellors. This qualitative study applies purpose sampling of 17 key participants who are counsellors. The data for this study are taken from semi-structured interviews. The semi-structured interviews allow the flexibility of the researchers to prompt…

The purpose of this research was to determine students' satisfaction with the quality of education services in universities in West Kalimantan. The method used in this study is the quantitative research method. The results known after conducting this study is, first, the students' satisfaction to the quality of service of information technology…

The objective of this study is to introduce eco-literacy in early childhood and to look into the role of digital media in increasing children's awareness of eco-literacy in the era of society 5.0 on daily environmental issues. This study applied a literature review of various sources related to eco-literacy through digital media, especially…

The study examines whether trust, job satisfaction, and leader-member exchange mediate the relationship between servant leadership and organizational citizenship behavior. The study also examines whether trust and leader-member exchange mediate the relationship between servant leadership and job satisfaction. This study used quantitative methods…

Drawing on empirical data collected in 2018-2019, this article shares the results of a study on values including religiosity, empathy, forgiveness, and community mindedness among parents and educators in seven communities in Muslim countries. The goal is to contribute evidence-based knowledge on the importance of the above constructs in these…

Quality academic services provide a conducive and supportive learning environment for all education customers at every level of education, and primary schools are no exception. However, the facts in the field show that there are still complaints from teachers, students, and parents regarding academic services in elementary schools. This study aims…

Scholarship on intercultural sensitivity (henceforth IS) suggests expanding research in Asian countries in this topic (Choi, 2023). Addressing this lacuna, drawing upon Chen and Starosta's (2000) intercultural sensitivity scale (ISS), our narrative case study sought to explore IS level attainment by three Indonesian EFL students. We collected data…

This study aimed to describe the implementation of the spiritual leadership of the monks in Catholic schools. The research method used is a descriptive qualitative approach. The research design used a multi-site study conducted at three Catholic Junior High Schools in Malang, East Java, Indonesia. Results show that in developing spiritual…

This study aimed to investigate the resilience of Indonesian students during the pandemic, looking at how they regulate their emotions, stay optimistic, analyze problems, empathize with others, believe in their abilities, and strive for success. A total of 657 students from senior high schools were sampled using a simple random technique. The data…

The purpose of this paper is to explore if the learning of biographical writing contributes to the positive views and attitudes towards others of different groups. The paper used the Research and Development approach by designing and implementing a learning model of biographical writing. The subjects of this study were 200 seventh-grade students…

This project seeks to foster students' critical thinking abilities through the incorporation of Design Thinking with STEAM-PjBL in a chemistry redox process. 41 grade 10 students from a high school in Rangkasbitung, Banten, Indonesia participated in this study. Learning was facilitated by using a variety of online platforms, including Edmodo,…

Effective leadership will be seen from his exemplary behaviour. Leadership behaviour greatly determine its success in leading an organization and its members, so that the commands and directions given will be carried out as well as possible by its members. The research aimed to describe leadership behaviour of a boarding-school in Indonesia. This…

Eco-literacy play a crucial role in instilling awareness in children about the importance of protecting the environment. The purpose of this study was to describe the profile of nature school students' eco-literacy. The research method used qualitative research with a case study approach. The research subjects were selected through the purposive…

Indonesia's geographical positioning along the 'Ring of Fire' exposes it to frequent seismic activities, making effective disaster mitigation education crucial. Current educational strategies may not adequately foster the necessary empathy and understanding among students regarding the socio-environmental impacts of disasters. This study aims to…