A total of 291 supervisors were assigned to 3 groups (in-house training, external training, no training) for training in management of troubled employees. Both forms of training were effective in improving supervisors' knowledge of employee assistance programs. Supervisory training was best viewed as a process, not a single event. (SK)

Examined relationship between ethnicity and supervisors' Employee Assistance Program referrals in Black (n=64) and White (n=116) employees. Results indicated Blacks and Whites differed in beliefs about behavioral characteristics of troubled employees. Managers were more aware of behavior of impaired workers than were the workers. (ABL)

Discusses contribution of Bystander-Equity Model of Supervisory Helping Behavior to pursuit of employee assistance program (EAP) research based on traditions of field of counseling. Offers structure for pursuing empirical and applied activities in EAP settings. Encourages counseling researchers and practitioners to respond to challenge of working…

Discusses the use of formal employee assistance programs (EAPs) with adult students who have personal problems that could affect their school performance. Looks at the differences between EAPs and traditional counseling services: EAPs have a written assistance policy; they institutionalize consistency; they are confidential. (JOW)

Describes the contributions of Elton Mayo and the Hawthorne research team at Western Electric to the foundations of employee counseling; characteristics of 1940s-1950s counseling programs; and the historical role of mental health in industrial/occupational psychology. (SK)

The counselor's role as an organizational change agent can be a catalytic force aimed at helping to create workplace wellness through psychological management of the change process. The Lewis and Lewis (1989) community counseling model provides helping professionals with guidelines to design comprehensive intervention strategies for assisting…

This document was written for anyone concerned about substance abuse in the workplace. It offers helpful advice to top management, supervisors, employee representatives, and workers. The first section discusses whether drugs in the workplace are a problem, the next section explains how to tell if employees have problems with drugs, and the third…

Realizing that failing teachers need both help and confidentiality, the Orange County (Florida) Public Schools developed an Institute for Professional Development to help teachers improve or leave the profession with dignity. This successful program can be adopted by other districts through partnerships with local colleges or universities. (MLH)

Outlines Cornell University's Employee Assistance Education and Research Program, which uses an academic curriculum and field experience to further develop the Employee Assistance Program (EAP) profession. Addresses the dilemma of personnel executives in ensuring quality in EAP programs and staff. (JOW)

Substance abuse among workers and its interference with job performance has remained constant over the past 15 years. Employee assistance programs educate the public, screen referrals, and provide feedback on how employees are progressing. (JOW)

Reviews three articles from the EAP Digest which discuss the low employee-penetration rate of employee assistance programs. Claims low rates may be a result of environmental, employee, and supervisory attitudes about referral and intervention responsibilities. Concludes future of counselors as feasible service providers hinges partly on successful…

Early retirement programs do not necessarily result in the greatest savings. To ensure a successful program, employers must consider all factors that influence an employee's decision to participate. (JOW)

Addresses issues pertinent to training Marriage and Family Therapy (MFT) students to develop the skills needed to become Employee Assistance Programs (EAP) professionals. Describes qualifications for becoming EAP professional. Suggests how skills may be taught within the framework of an academically based MFT training program. (Author/ABL)

Evaluation of an employee counseling service in Britain's National Health Service by 26 staff participants found the service was valued by employees. Designed to meet the objectives of a "healthy workplace" initiative, the service appeared to be addressing staff support needs. (SK)

This group of six documents has been developed to help employers focus on the growing needs of employees who are concerned about and/or are caring for older relatives. The materials have been designed so that each component can be used individually, allowing employers to tailor programs to their needs. This kit includes information on how to…