The purpose of this exploratory study was to investigate some of the kinds of formal and informal workplace training activities that workers with low literacy engage in from different parts of Canada and the United Kingdom. The study employed a multi-site case study research design with 31 employees and 18 instructors from seven different types of…

This paper contributes to the ongoing debate about the relationship between the social and the individual as it is enacted in personal learning and the remaking of cultural practices through work. It discusses progress in a two-year study of the work, working lives and learning of 12 individuals: four groups of three employees each. The concept of…

This paper describes in detail the narrative approach taken in a study of a particular facet of learning in the workplace--how people make sense of change. In unstructured in-depth interviews, employees were encouraged to tell their stories about their organisations, revealing details about the organisational culture and the ways in which this…