Cultural diversity in the 21st century makes it imperative for managers to examine the multidimensional construct of cultural intelligence, aiming to solve cross-cultural problems, mitigate culture shock and promote a harmonious work environment. Using the quota sampling technique, this quantitative paper gathered data from three subgroups in…

Purpose: The purpose of this study is to investigate the relationship between work values (WV) and expectations in terms of job quality (JQ) and workplace communication environment (WCE) of undergraduate students. Whether there are significant differences in terms of WV, JQ and WCE among cultural and demographic variables was also assessed.…

Many workplaces in Vietnam, such as international non-government organisations (INGOs), where Vietnamese staff collaborate with people from different cultures, have become increasingly culturally diverse and interdisciplinary. This paper is based on the findings of broader qualitative research conducted between December 2010 and November 2012 that…

The demand for leaders able to navigate the complexity of multinational circumstances working with and through people of multicultural backgrounds is greater today than ever before. Corporations, non-governmental organizations, and governmental agencies and operations are all dealing with a globalized marketplace and economy. Work and the dynamics…

Purpose: There is a growing consensus among human resources researchers and professionals that a participative environment can enhance job satisfaction, commitment, employee motivation and productivity. Moreover, globalization has caused that organizations operate in a huge number of culturally diverse countries. Studies suggest that understanding…

Instructors teaching undergraduate survey courses in management are faced with a dilemma: How to balance the wide scope of such a course with the desire to cover each topic in sufficient depth to make the material meaningful and useful. The specific subject area in focus here is international differences in work-related values. This exercise…

In this study the researcher uses a qualitative research design to discover what makes hotel expatriates remain in their overseas assignments. In-depth interviews, participant observations, and personal documents are used as data collection methods. Four hotel expatriates are recruited as participants of the study. The collected interview…

Discusses the issue of sexual orientation in the workplace and how to deal with it as an aspect of workplace diversity efforts. Indicates the importance of having information about the experiences of gay men and lesbians in one's organization and offers suggestions for gathering the information. (JOW)

Many problems arise when Americans work overseas. Transcultural training works to alleviate many of these problems related to working overseas by: changing basic attitudes, teaching skills, and building a positive mental set toward the transfer-environment. (DS)

This exploratory study examines cross-national similarities and differences in employee perceptions of issues in the work environment in 17 organizational work settings in seven Asia-Pacific countries; Australia, Malaysia, New Zealand, Singapore, South Korea, Taiwan, and the United States. Employees at these 17 sites indicated their degree of…

Organizations are directly influenced by the beliefs and values of the employees. Many of these beliefs deal with the meaning of work and preferences for broad classes of work outcomes. A heterogeneous sample of working people (N=318) completed a questionnaire which examined beliefs about work on nine job-related dimensions that distinguish four…

It is critical that managers and supervisors promote new attitudes and behavior. A second stage of diversity training should focus on the application of diversity ideas and the development of an environment that is conducive to conflict resolution. (JOW)

Interviewed German and American employees to investigate cultural differences at the workplace, examining their views on culture clash and collecting examples of situations involving miscommunication due to cultural differences. Employees described differences in such areas as work atmospheres, working hours, thinking styles, greetings, work pace,…

The rapid growth of multinational corporations has necessitated theoretical and practical concerns for operating and managing organizations in varying cultural environments. The Navy Public Works Centers (PWCs) provide engineering, maintenance, rehabilitation construction, transportation and housing to U.S. Navy customers around the world.…

Any series of studies which attempt to deal with the problems of conflict and lack of communication among blacks and whites in job settings must logically include some empirical analysis of these conflicts. This paper uses an information content analysis of critical incident data. The critical incident methodology focuses on specific instances of…