Reviews studies of the relationship of job design and redesign (including skill required, variety afforded, autonomy allowed, identity of the task required, significance of the task required, feedback given, and friendship opportunities offered) to employee satisfaction and performance. (JM)

Diverse opinions are held by workers, union officials, and labor researchers about the importance of the quality of working life to workers. Major issues in this debate focus on the following questions: (1) Is there a workers' movement to improve the quality of working life? (2) Do workers seek meaning and self-fulfillment in their jobs? (3) Can…

The traditional systems used to produce goods and services in this country are being challenged by evolving alternatives. The focus of these new alternatives is on the human element in the work force. Studies in adult work attitudes indicate that a more humanistic system is needed to promote productivity. Inherent in the human condition is the…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is based on the view that problems in staff recruitment and retention are directly linked to the level of job satisfaction. The document begins with an introduction and advice on how to use the unit. Five sections cover the following topics: (1)…