From immersive simulations to interactive tutorials, Virtual Reality (VR) is transforming the way we learn and practise new skills. Especially for social skills training, a growing number of simulations have been designed in which trainees learn to master difficult communicative situations. One of the factors to which the effectiveness of VR as a…

Differences in race, ethnicity, gender, and age have shaped the most diverse workforce in recent years and have also influenced the workplace learning environment. Variability in age created several generations that presented an instructional challenge in the workplace for trainers who have not recognized and understood generational differences.…

ResDiary is a Glasgow-based software company providing software to the hospitality industry. Over a 9-year period the company has grown from 5 to 100 employees and increased annual turnover 20x. In January 2019, the CEO retired from the business and two new CEOs were appointed. This account of practice investigates what organisational changes were…

Stand-alone e-learning is unlikely to change work practices. This claim contrasts with a comprehensive body of research arguing that e-learning is at least as effective as face-to-face instruction in improving work performance. Such a comparison is, however, problematic. On the one hand, it relies on the premise that face-to-face instruction is…

A large majority of adults with intellectual disabilities are unemployed. Unemployment of adults with intellectual disabilities is a complex multidimensional issue. Some barriers to employment of individuals with intellectual disabilities are the lack of job experience and skills training. In recent years, video-based interventions, such as video…

This paper describes in detail the narrative approach taken in a study of a particular facet of learning in the workplace--how people make sense of change. In unstructured in-depth interviews, employees were encouraged to tell their stories about their organisations, revealing details about the organisational culture and the ways in which this…