In the airline business, cabin crew are the employees who have direct contact with passengers. They are in an occupational group that generally has to face many difficulties in the workplace. In addition to their responsibilities to ensure the safety of the flight, one particular issue that creates tremendous stress for cabin crew is when they…

Purpose: The purpose of this study is to investigate the relationship between work values (WV) and expectations in terms of job quality (JQ) and workplace communication environment (WCE) of undergraduate students. Whether there are significant differences in terms of WV, JQ and WCE among cultural and demographic variables was also assessed.…

Purpose: This paper aims to provide an overview of the relevance and applicability of the Hindu tradition to organizational learning. Design/methodology/approach: Attempting to separate the spiritual from the religious aspects, a primarily theoretical approach is used to delineate the basic concepts in Hinduism and their applicability to various…

Instructors teaching undergraduate survey courses in management are faced with a dilemma: How to balance the wide scope of such a course with the desire to cover each topic in sufficient depth to make the material meaningful and useful. The specific subject area in focus here is international differences in work-related values. This exercise…

Translingual practice is an emergent theoretical perspective which emphasizes the capacity and disposition for meaning-making across linguistic boundaries. Following on studies of globalized workplaces that have focused on lingua franca English, this article explores translingual practice as represented in interview and blog narratives recounted…

This study examined the influence of cultural congruency between societal and organizational cultures on Mexican supervisors' and employees' communication behaviors and employees' work alienation, satisfaction, and commitment. The participants were full time nonmanagement adults working for Mexican owned organizations located in Mexico. This study…

Purpose: The purpose of this paper is to explore the sources of meaningfulness at the workplace, according to the perceptions of hospitality employees from different national cultures in one US-based hotel, based on Dimitrov's empirical study about the features of the humane organization. Design/methodology/approach: This was an exploratory…

The ability of employees to interact cooperatively and collaboratively is the fulcrum of competitive advantage for organizations operating in pluralistic environments. Contact theory suggests several conditions under which effective interpersonal relationships across racial, ethnic, and cultural groups may occur. Research examining the contact…

An extensive body of literature has documented the widespread and damaging nature of sexual harassment among Anglo women, but little attention has focused on the experiences of women of color. The current paper begins to address this gap by comparing sexual harassment incidence rates and psychological and work-related outcomes of Hispanic and…