Purpose: The purpose of the paper is to contribute to an understanding of the relational work carried out in mentoring programmes and the implications for learning capabilities in future practices. Design/methodology/approach: This study is based on field research of a mentoring programme bringing together senior and newly graduated workers in a…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

There is contrary research around whether collaboration at work fosters individual learning and skill development. This study's purpose was to examine the relationship between social characteristics of jobs on adults' cognitive skills as measured by the Program for the International Assessment of Adult Competencies (PIAAC). For select industry…

Despite the ever-increasing practice of using e-learning in the workplace, most of the applications perform poorly in motivating employees to learn. Most workplace e-learning applications fail to meet the needs of learners and ultimately fail to serve the organization's quest for success. To solve this problem, we need to examine what workplace…