Purpose: The purpose of this paper is to highlight the challenges regarding learning in stakeholder relations in profit and nonprofit organizations. Design/methodology/approach: Conclusions and models presented in the paper have been designed based on the systems perspective, critical thinking and critical review of previous contributions.…

Purpose: Drawing upon Sternberg's theory of mental self-government, this paper aims to investigate the thinking styles and workplace experiences of 152 human resource (HR) practitioners pursuing Chartered Institute of Personnel and Development (CIPD) membership. It seeks to explore whether their thinking styles complemented their jobs and consider…

Good communication skills distinguish the poor manager from the effective manager. Effective communication skills on the part of managers can determine the effort and productivity of employees. (Author/MLF)

Discussed are some of the more common listening traps that every manager must face and the five basic components to nondirective listening. (Author/MLF)

Conflict between people can arise over breakdowns in communication, work policies and practices, adversarial management, and personality conflict. A conflict-resolution plan involves defining the problem, collecting the facts and opinions, considering all solutions proposed, implementing the solutions, and evaluating the situation. (MLF)

University of Arizona employees (N=182) participated in studies of the valuation of fringe benefits. Findings include a lack of employee knowledge regarding employer cost and market value of the studied benefit and undervaluation of the benefit by employees. Findings are consistent with the hypothesis that employee benefit valuations anchor on…

To establish a program of staff recognition in their schools, administrators in a Pennsylvania school district suggest 33 activities accompanied by possible areas of responsibility. (MLF)

Discusses ways of identifying stress and its sources and then changing it by altering behavior patterns. Guidelines are provided for implementing a stress management program. (Author/MLF)

Ways to add efficiency to negotiations between school district management and employee organizations. (Author/MLF)

Personnel administrators should insist on a well-managed exit interview process to monitor departmental turnover and to acquire feedback about the working environment. Some procedures to develop an effective process are discussed. (MLW)

Discusses common categories of inhumane management behavior identified in a survey of principals and school district administrators. (JG)

Secondary school administrators considering the termination of an employee prior to the expiration of contract are offered several suggestions. These are: have a good evaluation system in place; follow all phases of the evaluation system; document all conferences, observations, and other encounters; alert the superintendent early in the process;…

Considers industrial relations policies and practices of stevedore firms in the West Coast longshore industry in terms of the social worker, worker-resource, and institutional theories. Subsidiary firms were more lenient in contract interpretation and more competitive in recruitment, supporting the worker-resource theory. Includes 2 tables and 33…

In "Garcia v. San Antonio Metropolitan Transit Authority" (1985), the United States Supreme Court ruled that the Tenth Amendment does not preclude application of the federal minimum wage act and the Fair Labor Standards Act to state and local government employees. This paper explains "Garcia" history and implications for…

An effective recruiting strategy requires first, detailed profiles of the school, the job, and the ideal candidate; and second, an objective selection process that will produce the best possible match between real candidates and the profile of the ideal candidate. (Author/MLF)