Managerial coaching is popularized as a way of motivating, developing and retaining employees in organizations. Yet, there has been lack of empirical studies to examine the linkage between managerial coaching and its potential impact on employees. This study investigated the relationships among managerial coaching and employees' personal learning,…

This empirical study examines employee perceptions of quality management at three different time periods. New employees at a large United States manufacturing organization were surveyed regarding their perceptions of their organization's quality management practices before they attended a new employee orientation training, immediately after the…

Anderson (1980) and Harris's (2000) examinations of the history of workplace learning and training in the United States highlight issues of power and control in the determination of what training is provided to workers. This paper reviews these two texts and considers the implications of a constructivist paradigm in addressing the dilemmas of…

The changing psychological contract has become a focus for organizational development, especially as job roles within organizations continue to change. This literature review examines the evolving employee-employer relationship and how this relationship has impacted career management and organizations for over the past century. The paper…

A review of workplace democracy revealed that both practice and research need updating. The results are discussed in terms of history, theory, research and practice. Implications for human resource development research and practice are also included. (Contains 2 tables.)

This paper is a comparison of traditional and modern school management techniques for use by principals. The traditional is represented by the management style of The Wizard of Oz, the modern by five goals of what is termed "school-based management." The five goals, discussed in detail, include giving lower-level employees as much…

The opinion of the author as a college trustee who has been involved in collective bargaining is presented in this speech on the problems of collective bargaining. (SGM)

A study combined direct observation with self-report measures in examining both communication characteristics and functional activities of managers to identify how managers really communicate. Subjects were 120 supervisors from a financial institution, a state agency, a medium-sized manufacturing plant, a campus police department, and the Navy and…

In research on job satisfaction and on supervisor/subordinate relationships, there has been a focus on subordinates' satisfaction with their supervisors. In contrast, this study examined supervisor satisfaction with subordinates. Subjects (N=58) were bank supervisors attending a training program. Supervisors completed questionnaires on themselves…

A case study of a work team in a company using quality management strategies found that training to improve customer service actually served to shape workers' attitudes and control their behavior. The focus of this organizational learning was instrumental and served the interests of the organization, not the workers. (Contains 26 references.) (SK)

A study investigated the manner in which communication strategies (passive, active, and interactive) were used by new employees in the early stages of the employer-employee relationshiip to gain knowledge of their supervisors, thereby reducing uncertainty. Twenty-six full-time new employees from several organizations in the midwest were…

In recent years the study of work and family issues has expanded from a focus on men's unemployment, women's employment, and two-career couples to more complex issues of economics, structural and psychological characteristics of work, enactment of multiple roles, the work/family cycle, combined effects of partners' work role characteristics, and…

Protocol involves the behavior and procedures that are proper in any discourse community, including both what is spoken or written as well as what is not spoken or written. Students need to understand what proper protocol in corporate culture involves, how it is determined by formal and informal structures, and why such protocol is important. They…

William Ouchi's Theory Z, a theory that focuses on the identification of both management and labor with the company's goals, emphasizes communication structures and styles. Ringi is a Japanese procedure for decision making in which all levels of management participate. In Ringi, a manager's task is to communicate. In quality control (Q-C) circles,…

This outline of court cases considers all aspects of collective bargaining, including such topics as changes in teacher assignments, budget allowances, school calendars, class size, evaluation of teachers, job security, nonrenewal of contracts, sick leave, and workload. (Author/IRT)