Presents support for the conclusion that an equity expectation exists among workers vis-a-vis their supervisor's communicative behavior toward them. Three communicative variables were manipulated simultaneously to create clearly different relationships between control and experimental groups, and perceived inequity and its effects were measured.…

Presents empirically derived models of expatriate-local staff oral communication patterns in Taiwan. Finds that communication dynamics differed in three identified communication zones, expatriates with the cooperation of the local Chinese developed efficient but different communication systems in all three zones, and cultural influences on both…

Finds that telecommuters, in interviews, consistently reported that telecommuting had been a success with few disadvantages, whereas questionnaire results suggest that the relationship between the telecommuter and his or her manager may deteriorate after an initial "honeymoon" phase has passed. Suggests that age and sex may affect a telecommuter's…

Explores the relationship between self-reported managerial work roles and successful influence strategies with subordinates. Finds that in the role of motivator, managers can obtain more commitment and effort from subordinates by relying less on coalition and exchange tactics and more on use of ingratiating and inspirational appeals tactics. (SR)

Reports on a study investigating employees' motives (pleasure, affection, escape, relaxation, control, inclusion, and duty) for communication with coworkers or superiors and their satisfaction with work, satisfaction with superiors, and commitment. Notes differences between females and males among the numerous motives for communication under…

Presents results of a study in which organizational communication received strong support as a predictor of job satisfaction and weak support as a moderator of the job performance-job satisfaction relationship. Shows that communication dimensions with the greatest support as predictors were accuracy of information, desire for interaction,…

Examines various ways of reducing upward communication distortion and concludes that the communication channel used is a significant variable in the upward communication process. (MH)

Found that while beginning managers enrolled in a graduate management course overwhelmingly endorsed a nondirective/permissive style of manager-employee communication, they expected compliance from employees only when managers used a directive/autocratic style of communication. Discusses implications for management training and relationship with…

Focuses on the role of communication competencies in superiors' overall judgments about the performance of subordinates. Finds that superiors' perceptions of subordinates' specific communication competencies are related to the superiors' overall perceptions of subordinate performance. (MS)

Examines the use of English in Japanese business communication. Finds that English is an important element of Japanese international business policy and that an awareness of both Japanese corporate commitment to employee English proficiency and of the complexities of the use of English for special purposes benefits business communicators involved…

Presents a study of the relationship of managerial communication and employee morale by means of a questionnaire covering variables such as the quality of relationship, quality of communication, job satisfaction, willingness to move, and identification with a work group. (JMF)

Explores the complex language decisions reflected in the written ethical code of the Dana Corporation, an Ohio manufacturing firm. Suggests that such codes aim to be both inclusive of the readership and reflective of corporate goals. Uses linguistic substitution to highlight some rhetorical decisions that code composers need to negotiate. (SG)

Examines a series of managerial briefings of staff in nine stores of a major electronics retail chain. Shows that managers were neither trained nor appraised on their briefings skills, prepared themselves indifferently, and made little use of techniques known to affect attentiveness and recall. Finds that the daily communication session appeared…