The purpose of this autoethnography was to contextualize a personal workplace bullying experience in higher education with the intention to promote action and change within higher education policy and practice. The research questions that guided this study were: How do I tell the story of my experience with workplace bullying in higher education?…

This paper examines staff perspectives on institutional representations of a range of areas of diversity and inclusion in a key post-compulsory education sector: that of UK Higher Education (HE). The paper focuses on comparing representational statements made by institutions with the reality of their lived experiences as perceived by staff. The…

Purpose: This research paper explores the degree to which employability skills are embedded across educational programs in higher education (HE) institutions in the United Arab Emirates (UAE) and to establish how successfully the required graduate attributes are being promoted, particularly those relating to employability.…

Turnover and the existing "revolving door" effect is a prevalent aspect of higher education fundraising roles, and retention and recruitment of productive fundraisers and development staff is a challenging task. Although there are several reasons why fundraisers might leave a position (salary, title, location), one area that is a…

This qualitative study furthers understanding of psychological contract violation experiences as examined through the lens of administrative middle managers in higher education settings. Psychological contract is defined as unstated expectations in the employment relationship which, when violated, results in negative outcomes for employers and…

Fundraising for higher education institutions continues to increase in importance. Relatedly, turnover among major gift officers may negatively impact institutional fundraising performance. This study investigated if burnout, perceived investment in employee development, employee alumni status of their employing institution, the current receipt of…

The purpose of this study was to utilize and review existing data from University A's post-pandemic task force that determined a need for a new employee mentorship program, to survey hiring managers and new employees, and to produce a proposal of the components of a mentorship program tailored to University A based off of the needs and wants of…

The purpose of this study was to investigate the root cause of the increased rate of employee turnover at a higher educational institution and how to retain their current employees. The importance of this study was to help the educational institution reduce their employee turnover so they do not continue to struggle to find new talent to replace…

This discursive paper addresses the lack of recent robust research on the experiences of Lesbian, Gay, Bisexual, Trans, Queer or Questioning (LGBTQ+) Higher Education (HE) staff, particularly Early Career Academics in the UK. While efforts have focused on supporting LGBTQ+ students, scant attention has been given to the challenges faced by LGBTQ+…

Talent supply and demand is a concern in many key positions in all industries, including higher education. Understanding what attracts and retains IT staff is important for organizations, particularly in a tight labor market. Institutions that experience high turnover in Information Technology (IT) staff positions risk impacting student services,…

This quantitative research study builds on existing theoretical concepts of human capital management, expectancy theory, and psychological contracts to show that utilization of employer-sponsored tuition benefits (ESTB) by higher education employees directly correlates to increased employee tenure and retention. ESTB utilization over a 10-year…

Purpose: The concept of "internal marketing" (IM) has gained the attention of researchers over the past three decades. Though a lot of research has been carried out on this topic, it remains a concept yet to be completely understood and captured, with ambiguity in terms of its definition and scope. The purpose of this paper is to utilise…

The quality of higher education (HE) is dependent on many factors, including the quality of teaching. As any profession, teaching is based on internal values and motives of individuals. The goal of the research is to identify the most dominant career drivers of academic staff based on their career motives and values in order to provide HE managers…

This study aims to investigate the relationship between the narcissism of leader and the defensive silence of employee. Specifically, it introduces interactional justice as mediator by taking a relational approach. It also considers the moderating role of leader-follower congruence in the relationship between leader narcissism and defensive…

Part I of the paper discusses the Americans with Disabilities Act or ADA, its requirements, and various protections for persons who suffer from a recognized disability which impacts their ability to work under certain circumstances and conditions. The context of this study is American higher education. Part II will discuss the obligation of an…