This study explores the factors that affect the accumulation of employee emotional capital and the subsequent returns generated in an organisation. It uses qualitative research methods based on interpretative phenomenological analysis (IPA) to collect data which enables an in-depth investigation of the lived experience of the participants. This…

While research has focused on the effects of diversity on individual and group level outcomes, there has been little inquiry concerning the organizational level. Cox (1994) states that the most frequently asked question by executives regarding workforce diversity involves how it affects the performance of organizations. In order to manage the…

Examines links between three competitive strategies (cost reduction, quality improvement, and innovation) and human resources (HR) practices. Describes a framework for ensuring that the two are made compatible and illustrates the process by showing how one $20 million business wrestled with these compatibility issues. (CH)

Discusses a successful new employee orientation program: welcomes the newcomer, provides necessary tools, support and information, and familiarizes the individual with the institution. Shows how this initial investment of time and effort yields more productive, happier workers and reduces staff turnover and benefits the institution in the…

This document contains four papers from a symposium on management development. "The Effect of Supervisor/Subordinate Relationship on Subordinate Performance, Role Ambiguity and Conflict, and Job Satisfaction" (Michael J. Nocera, Judith A. Kolb) finds that a strong perceived relationship with supervisors was negatively correlated with…

An innovative session was conducted to introduce session participants to a concept and researched model for linking organizational culture and performance. The session goals were as follows: (1) give participants a working knowledge of the link between business culture and key business performance indicators; (2) give participants a hands-on…

This volume contains an introduction and four policy option papers that explore key issues affecting the economy and state options to address the issues within the context of the U.S. workplace. "Introduction" (David Bedford, Evelyn Ganzglass) discusses the issues identified in the first phase of the governors' initiative on Excellence…

This document contains 143 papers and innovative sessions, three poster sessions presented at a conference on human resource development (HRD). A program overview, author index, and a keyword index are also included. The papers are grouped by the conference's 42 symposia, which were devoted to the following topics: women's HRD-related issues;…

This document contains 14 papers on human resources (HR) and human resource management (HRM) in virtual organizations. The following papers are included: "Series Preface" (Rodger Griffeth); "Volume Preface" (Robert L. Heneman, David B. Greenberger); "The Virtual Organization: Definition, Description, and…

This document contains 127 papers and innovative sessions and three poster sessions presented at a conference on human resource development (HRD). A program overview, author index, keyword index, and a CD-ROM version of the document are also included. The papers are grouped by the conference's 44 symposiums, which were devoted to the following…