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Download full textGeneral Accounting Office, Washington, DC. National Security and International Affairs Div. – 1991
The General Accounting Office (GAO) examined the impact of formal total quality management (TQM) practices on the performance of 20 selected U.S. companies that were among the highest-scoring applicants in 1988 and 1989 for the Malcolm Baldridge National Quality Award. Several key indicators used by companies to measure performance were analyzed.…
Descriptors: Business, Employer Employee Relationship, Employment Practices, Job Performance
Office of Personnel Management, Washington, DC. – 1992
The Advisory Committee on Federal Workforce Quality Assessment was chartered to examine various work force quality assessment efforts in the federal government and provide advice on their adequacy and suggestions on their improvement or expansion. Objective data in recent research suggested that a universal decline in work force quality might not…
Descriptors: Adult Education, Employer Employee Relationship, Employment Qualifications, Federal Government
Virginia State Dept. of Economic Development, Richmond. – 1993
The Workforce Virginia 2000 Advocacy Council committee recommends that for Virginia to respond effectively to the growing global challenge, it must take positive action aimed at improving the productivity and skills of its work force and establishing high performance work organizations. Virginia must shift to a high performance work organization…
Descriptors: Adult Education, Business, Employer Employee Relationship, Futures (of Society)
Ganzglass, Evelyn, Ed. – 1992
This volume contains an introduction and four policy option papers that explore key issues affecting the economy and state options to address the issues within the context of the U.S. workplace. "Introduction" (David Bedford, Evelyn Ganzglass) discusses the issues identified in the first phase of the governors' initiative on Excellence…
Descriptors: Economic Development, Economics, Education Work Relationship, Employer Employee Relationship
Synko, Nick – 1999
This document, which is intended for all employees from entry workers to company executives, examines the skills needed for survival in the 21st century workplace. The book contains 26 chapters arranged in an A to Z format. Selected chapter titles are as follows: "Attitude: Why Is Managing Your Attitude Part of Your Job?";…
Descriptors: Behavior Change, Career Development, Career Education, Career Planning
