This paper was presented at the Australian Federation of Travel Agents Industry Leaders & Educators Engagement Symposium held in Sydney on February 12, 2015. With industry sustainability becoming a strong concern, even within growth sectors, this paper identifies issues to be considered in ensuring that the education and training system can…

Responses to an Illinois survey by 19 human resource managers and 26 university and 71 community college information systems instructors rated the importance of workplace and technology skills for entry-level information services and support personnel. Both groups ranked nontechnical/soft skills and information technology certification as…

The purpose of a study was to analyze employers' secretarial skill requirements and the secretarial curriculum requirements of postsecondary proprietary business schools in the Harrisburg, Pennsylvania, area and to determine if and how the requirements differed. Data were gathered through a survey mailed to the 10 largest nongovernmental employers…

Personal interviews were conducted with persons involved in the hiring process in 60 companies throughout Ohio to determine what qualities they seek when they hire young, inexperienced workers at beginning skilled or semiskilled levels. Companies, selected to represent all sections of the state, varied in size. The study found the following: (1)…

This Community Perspective Series document includes statements about young people in the new economy of Toronto made by three participants in the October 2000 annual general meeting of the Toronto Training Board. "A Hitchhiker's Guide to the New Economy" (Olivia Chow) suggests that training programs available to young people are…