This training package explains productivity in terms of the difference between worker output and company input. Output is defined in terms of the products and/or services of an organization (number and/or quality of units produced, efficiency of time use, marginal profits) and in terms of behavior (labor turnover, disruptions in routine, wasted…

This book offers students, practicing managers, and human resource professionals a comprehensive, current, research-based introduction to the human resource management (HRM) function. It is organized in eight sections, logically following the progression of individuals into, through, and out of the organization. Part 1, overview and introduction,…

This training package includes a Facilitator Manual and a Participant Manual designed to provide information and instructional tools necessary to train Guam employers on awareness and skills related to the successful employment of individuals with disabilities. Module 1 dispels misconceptions and stereotypes related to disabilities. Attitudes and…

This student guide is intended to assist persons employed as supervisors in recruiting, selecting, and inducting employees. Discussed in the first three sections are the following topics: the staffing process and the importance of good staff; recruitment and selection (job and ideal person profiles and job interview procedures); and induction…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with interviewing and selecting new employees. The following topics are discussed in the individual sections: differences between people, five ways of looking at someone, first impressions and qualifications, brains versus ability,…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with maintaining working relations with organized labor. The following topics are discussed in the individual sections: good personal relations (psychological aspects, wages and job security, a good working environment, techniques for…

This student guide is intended to assist persons employed as supervisors in understanding the legal aspects of supervision. Discussed in the first four sections are the following topics: the nature of the law (criminal and civil law, why people obey the law, and the law and supervisors); health and safety at work (safety in the workplace, ways of…

This student workbook is intended for apprentices in the carpentry trade. The workbook is divided into two sections: the first half consists of instructional materials and study guides, and the second half consists of multiple-choice unit tests on the topics covered in the first part of the book. The following topics are addressed: a…

This bilingual booklet is intended to provide Vietnamese refugees with basic information concerning the world of work. Included in the booklet are Vietnamese and English translations of information on the following topics: Americans' attitudes toward employment, the American job market, employment services and other sources of employment…

Designed to help secondary school students understand employment practices and prepare for future job interviews, this 5-day unit focuses on the interplay among businesses, employees, and the government in determining fair hiring practices. Two sections include a teacher's guide and a student activity packet. Following an overview of activities…

This student guide is intended to assist persons employed as supervisors in understanding the law relating to discipline and implementing disciplinary procedures. Discussed in the first five sections are the following topics: knowing the rules pertaining to employee discipline (getting information and making judgments); handling discipline…

This self-instructional unit for supervisors and managers in the British hotel and catering industry contains information on all the important stages in the process of recruiting staff. The document begins with an introduction and advice on how to use the unit. Five sections cover the following topics: (1) the cost of employment; (2) planning for…

This learning module, which is part of a management and supervisor training program for managers and supervisors employed at the Department of Energy's Waste Isolation Division, is designed to teach trainees to apply conduct of operations principles to their area(s) of responsibility. The following topics are covered in the module's individual…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is designed to consolidate the work covered in a 1-day course. The document begins with an introduction and advice on how to use the unit. The following topics are covered: (1) the law and personnel procedures; (2) consultation and negotiation; (3)…

This student guide is intended to assist persons employed as supervisors in understanding and practicing principles of occupational health and safety. Discussed in the first three sections are the following topics: health and safety at work (causes of accidents, ways of dealing with and reporting accidents, procedures for preventing accidents and…