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Corfield, Tony – 1982
This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with maintaining working relations with organized labor. The following topics are discussed in the individual sections: good personal relations (psychological aspects, wages and job security, a good working environment, techniques for…
Descriptors: Administrative Principles, Check Lists, Collective Bargaining, Employer Employee Relationship
McCall, Matthew S. – 1985
This student guide is intended to assist persons employed as supervisors in understanding the legal aspects of supervision. Discussed in the first four sections are the following topics: the nature of the law (criminal and civil law, why people obey the law, and the law and supervisors); health and safety at work (safety in the workplace, ways of…
Descriptors: Adult Education, Behavioral Objectives, Check Lists, Contracts
Stirling, John – 1985
This student guide is intended to assist persons employed as supervisors in understanding the law relating to discipline and implementing disciplinary procedures. Discussed in the first five sections are the following topics: knowing the rules pertaining to employee discipline (getting information and making judgments); handling discipline…
Descriptors: Adult Education, Behavioral Objectives, Check Lists, Discipline
McCall, Matthew S. – 1985
This student guide is intended to assist persons employed as supervisors in understanding and practicing principles of occupational health and safety. Discussed in the first three sections are the following topics: health and safety at work (causes of accidents, ways of dealing with and reporting accidents, procedures for preventing accidents and…
Descriptors: Accident Prevention, Adult Education, Behavioral Objectives, Check Lists
Martin, Rodney; Hayter, Roy, Ed. – 1990
This guide and reference book is designed to help those involved or training to be involved in employee relations in the hotel and catering industry. Chapter 1 attempts to define employee relations. Chapter 2 describes the institutions and parties involved in employee relations in the hotel and catering industry. The focus of chapter 3 is on…
Descriptors: Business Administration Education, Dismissal (Personnel), Employer Employee Relationship, Employment Practices
Barker, Gale; And Others – 1991
This module on rights and responsibilities is intended to introduce the hospitality manager or supervisor to sound personnel management practices that comply with the law. The material is presented in a self-instructional format in seven sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…
Descriptors: Age Discrimination, Arbitration, Autoinstructional Aids, Behavioral Objectives