Applies a cognitive information processing approach to the specific process of employment problem solving and decision making. Definitions and accompanying employment examples are followed by an exploration of the nature of employment problems. Examples of positive and negative cognitions that have an impact on the effectiveness of employment…

This manual systematizes the techniques and strategies that employment workers used in Jobs Now, the manpower agency which developed the coaching role that has subsequently been adopted throughout the country. It is designed both for those people with a general interest in staff-client relations and techniques and for those concerned with specific…

Youth with learning disabilities have high rates of unemployment and underemployment. A specific aspect of the poor social skills of adolescents with learning disabilities is their inability to solve unstructured problems on the job. The PROBE module was designed to help youth with learning disabilities to overcome this problem. PROBE is one of…

This manual contains the course material designed to prepare equal employment opportunity counselors to informally resolve complaints of discrimination. The principal focus of the course is on techniques of counseling, which are taught through lecture and role-play sessions simulating actual complaint situations. At the end of the course,…

Describes Bechtel Corporation's Organization Development (OD) system, which focuses on action/task identification, planning, operating decisions, and productivity. Presents eight-step process through which OD specialists help managers assess work-related problems (largely through interviews), action planning, implementation, and followup. Process…

This document contains witness testimonies and prepared statements from the Congressional hearing called to examine drug abuse in the workplace, how the public and private sectors are dealing with this problem, and the issue of urine testing. Opening statements are included from Representatives Charles Rangel, Benjamin Gilman, Frank Guarini Mel…

Description of a process for solving human performance problems focuses on the analysis phase, which examines information to determine causes and develops recommendations for solving the problems. Techniques used for gathering data are described, criteria for evaluating ideas are listed, and weighted scores for performance improvement ideas are…

Describes appropriate goals for the role-playing model and types of social problems amenable to its use: achieving a balance between family and work, unemployment, management of economic resources, family contributions to worker productivity, and life-cycle influences on work decisions, among others. (SK)

Article provided a few suggestions that school districts might want to consider when tackling the difficult problem of employment and retention in city schools. (Author/RK)

Because growing up has become the art of survival for many young people, a professionally conducted course in street smarts can help them identify problems, understand consequences, and make good decisions. The information and activities contained in this text can teach students how to take care of themselves when confronted with challenges. It…

A complement to the text, "Your Attitude is Showing," this assignment manual is an attempt to individualize instruction in human relations and attitude development. Composed of study questions and an answer book, the manual contains numbered assignments titled to correspond with topics and projects in the text which allow the student the exercise…

The application of Rational-Emotive Therapy in the practice of consultee-centered consultation is discussed. The consultant's task is to identify those irrational beliefs which are impeding consultee job-effectiveness and to help modify these beliefs. Several common consultation problems and techniques for their management are presented. (Author)

Offers a step-by-step guide to help rehabilitation counselors design activities to ensure client's job maintenance. Describes initial assessment process that identifies physical, emotional, and intellectual barriers to job maintenance. Discusses development of a systematic postemployment service plan. (Author)

This revised edition of a basic primer in human relations for job situations will prove useful both as a training tool and as a reference. In order to promote positive attitudes, especially for students starting out in the world of work, various topics are discussed, illustrated by means of 20 case problems. Offering suggested answers for these…